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Bennett's Storage Inc

175 Us-20
Chesterton, IN 46304
(219) 926-8533
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1 out of 5

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Customer Reviews of this Facility (1 )

1.0 out of 5 stars Aug. 30, 2013

A warning about renting from this outfit...

Read this before renting from these people! Or, if you are a current renter, you may want to think twice about continuing with them. I had a horrible experience!

I rented a unit on July 15, paying for the rest of July and August, as well as the security deposit. At the end of August, I went to pay the rent for September, and she said that I had turned in the key, they changed the lock and they rented the unit out to someone else! I did NOT turn in the key, I still have it.

I demanded my security deposit back and she gave it to me.

Fortunately, I only had about $60 worth of stuff in the unit that has "disappeared".

1) If I "turned in the key", as she claimed, why do I still have it?
2) If I "turned in the key", as she claimed, why did they need to change the lock?
3) If I "turned in the key", as she claimed, why did I not have the security deposit mailed to me? Why did I have to demand it back, then and there (after being told my unit was rented to someone else?

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: No

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