American Storage Rental Spaces

Spent 2 hours in office
Their office person Ben was about the only quality about this place. The office equipement did not allow him to accept faxes, yet they required me showing proof of insurance (had to have it faxed in). If it wasn't for this gentleman, I would never have been able to get anything accomplished. They have a fax number and phone number that are the same... Anyway, he and I spent two hours trying to figure out a method to get the paperwork to him. (He didn't have access to email) Their business methods are outdated and a waste of time. Highly recommend using another storage place and save your time. Thank you Ben for going above and beyond to take care of the customer. Hope your managers pay the extra few dollars to get you a second line for a fax machine so the next customer doesn't have to waste two hours in your office and have you work off the clock.

  Price - 2/5 (A little steep)

  Time on paperwork - 1/5 (Over 35 minutes)

  Security - 3/5 (Average security)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)

Recommended: No

very quick and need filling. The pricing was average but the customer service and help is top notch.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 3/5 (Average security)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 3/5 (Average)

Recommended: Yes

I came here because I was paying 20$ more a month at another storage unit for the same small 5x10 unit. My most recent payment was double what I am paying and I did not even stay in it a full month!! Unacceptable! I was very pleased at the ease of reserving my own space and the pricing incentives.

  Price - 2/5 (A little steep)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Average security)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes