Public Storage - Fuquay-Varina - 6917 NC 55 Hwy

I recently rented a unit at Public Storage @ 6917 NC-55 Fuquay and the experience was smooth. The staff was friendly and professional, guiding me through a site tour addressing all my questions with patience. The facility was clean, well-maintained, and secure. Their pricing is competitive. You do need to pay attention to the overall pricing, website is a little misleading. There is a strikethrough price and a BOLD price titled "Online only Price", that is perceived to be the monthly price, but it is not, it is only the first month or a prorated month or maybe something completely different in my case. I just went back on the site and looked at a 1st floor climate controlled 10x20 unit, the Online only price shows $204 but when you click Hold Now, the first month rent is actually $263? Be sure to click on the Hold Now button to see the pricing details. There are additional fees of a onetime $29 "Admin Fee" and Monthly $15 Insurance unless you opt out. It would be nice if the site provided a transparent summary of all cost without having to click to the Hold Now button, it makes visitors think they might be committing to a rental when in fact it just takes you to the next step. Overall, I would recommend Public Storage, prices are competitive.

I purchased a unit for a price of 167 a month it has increased to $218 in less than six months after being told that there may be a slight increase after one year. Buyers be aware of what you get. I will never purchase a storage unit from these people again after I have found a new storage unit company that will be honest.

I had been calling around different storage places and getting no answer or a no availability. When I called Public Storage in Fuquay a super nice, helpful young lady said they did have what I wanted, and I could come in that day to get it. I went in, she went over the forms with me, signed my paperwork, then walked me to my unit and told me about the lock, insurance and full 9 yards. I give her 5 stars for being so helpful and kind. Thanks again!