I was greeted by the pleasant staff as soon as I walked in and then quickly after telling what I was looking for, I was putting on my lock to my perfect unit. They had lots of helpful moving supplies on display as well as offering u-haul! I left feeling much more confident towards my upcoming move.Full Review
Very helpful. The office personnel helped make our trip easier. We were running late (after hours) in getting to storage unit. They worked with my friend who was able to get us paid for and receive the key so that we could still unload our truck after office hours. Thanks!Full Review
Best experience setting up storage due to the efficiency of the employee on staff! She was knowledgeable and very helpful with the decision on size and all the paperwork! She needs a raise, lol!!Full Review
Super customer service and willingness to please. This location is really on the ball!!!Full Review
Bob and his team have been wonderful partners during these trying times. They take care of the multiple monthly shipments we receive and have always kept the grounds clean and functioning. Iâd definitely recommend them to a friend or a business in need.Full Review
5' x 5' Unit
1st Floor, 9' Ceiling, Climate Controlled, Interior, Swing Door
Was able to find and reserve the space I wanted online and go in the same day to lease it. Paperwork went fairly quickly, probably about 15 mins. I'd have to agree with Cameron though about the hidden fees not being clearly stated online (the required insurance and lock purchase). Everything was explained and presented upfront during the paperwork process, though. Got into my unit quickly and the place seems quite secure and very clean. Pleased with the experience overall.Full Review
Carolyn was so nice. The storage unit I leased through a lady over the phone turned out to be way too small. Carolyn helped me find the right sized unit and while I didn't get the month of May free like I would have with the smaller unit, she was able to offer my 1/2 off and no admin fee. Conveniently located and very clean unit!Full Review
5' x 5' Unit
3rd Floor, Climate Controlled, Interior, Roll Up Door
From the initial call, the team was very considerate, helpful, & professional.
Fact is, thete's a lot of retailers that could take a page from this company's customer service playbook.
Highly recommended.Full Review