This was my first experience with self storage. Cube Smart is the best. After visiting some other facilities, Cube Smart had the most friendly, helpful employees from the day I walked in with questions to the day I moved into storage. Their pricing was the most fair and the office and the storage unit were squeaky clean.Full Review
This new storage facility in Newtown PA is first rate! I am in the process of downsizing prior to moving. I needed a place to store boxed personal goods that I am taking with me and this is just the type of place I was looking for. It is very clean and quite a value for temporary, climate controlled storage. Kathy did a great job with the paperwork, while practicing very good social distancing. Thanks!Full Review
5' x 5' Unit
Climate Controlled, Interior, Upstairs (Access via Elevator)
I found the cheapest deal with CubeSmart Self Storage than any other places. They had the best prices along with discounts and free month of rent and use of their truck! The storage facility is so clean and easy to maneuver. Staff are friendly and was helpful. Thank you and will be here for a while!!!!!Full Review
The only issue I had was when I was checking in was there was only one person working so I ended up waiting almost 45 mins to check in while she finished helping the person she was with. Also kind of stinks I do not have access to my storage unit 24/7 despite having a code and that I need to provide my own lock. Unit was clean and ready, and I loved having use of the moving truck it was a big help. Also had tons of packing materials on hand which was helpful and great location right off of exit 7 on the NJ Turnpike.Full Review
I arrived at the facility in a 32' RV at approximately 2:45 PM and no one was in the office to let me in. There was no sign on the door. At this point I was blocking the entrance to the facility and someone behind me wanted to get in. At the risk of causing damage to my TV and the other vehicle I carefully backed up to let them pass. I then followed the other vehicle inside the premises. I continued to wait fretting over the fact that my Uber driver would be arriving at any time. I called the office and left a message. I then called the 888 number and asked for help but they could not assist me. I was prepared to leave the facility as soon as another vehicle left and finally, at around 3:20 someone showed up and said that he was at lunch. AT 3:00PM????? The paperwork took much longer than expected and I had to pay the Uber driver to wait for me. You really should send out the paperwork ahead of time via e-mail and let us know when the office will be vacant. Surprised that no one is on the premises during business hours.
Very aggravating experience!Full Review
Reservation process was easy, and staff was friendly and helpful. The storage units are clean and reasonably priced. Loved the free truck rental !! (however I think it should be available for the entire day on a first-come/first-served basis.)Full Review
From the start - this was a great process. I was able to find a lot of information on line, my inquiry received a response quickly, all of my questions were answered, they have a lot of onsite resources, and everything is so clean!Full Review
The Omega Storage on site representatives Scott, and Jessie, provided excellent assistance setting up, reserving units, preparing the Omega truck for use in local move. They both had terrific attitudes, attention to detail, and went beyond, even coming over to my location when I had trouble with starting the truck. They were helpful in finding the best rental unit solution, and overall made the experience very positive- even a little very appropriate humor thrown in. They made sure the truck and office sanitized due to current situation in our nation. I hope their work is recognized.Thanks,Full Review
I was stuck abroad and had to move furniture in US. Called Mr. Scott the manager and coordinated everything over the phone.
very helpful, supportive and transparent.Full Review
Reasonable rates, which is why I chose this particular location. Too soon to evaluate anything else.Full Review
My daughter called on her way to facility. She was going to arrive just before closing. At that time, rep told her he needed cash or check book (she had neither). She called me in a panic as she was flying out of country next morning. I called back and convinced the rep that his credit card machine not working was not our problem, and he needed to figure out a solution. He agreed; but his previous conversation with my daughter was ridiculous as he acted like he had no options (and she would be late if stopped at bank) and couldn't process payment if she was even one minute late.Full Review
Super Friendly staff made the time doing paperwork fast and easy. I would definitely recommend to anyone looking and in need of a storage option, Look no further than A1Full Review
I reserved the unit over the weekend, received a phone call on Monday morning to confirm and to introduce management to me! Tuesday went in and was greeted, paperwork went fast, and great friendly conversation!!
The hardest part of any of this is the actual moving stuff to unit!! LOL
Awesome staff, HIGHLY recommend!Full Review
I've used this place before and found it very secure in the past and today , the staff was very helpful with all the details I recommend this storage to any one looking for a affordable and secure storageFull Review
This was just such a Blessing to find! After two years I felt like I was being overcharged at my previous rental location. As I began searching on the internet for a new location I came across a really Great offer, and made a reservation thru the toll free number. The Rep said that shortly thereafter I would get a call from the site Manager. I waited and then searched for number online for the facility. Once I called the main number it automatically came up in my phone as an entry from within ny contacts...it said LalorStorageHeather. This contact was from when my Daughter used this place in 2014 when we were moving!, which I totally forgot I actually had this number. I had never met Heather but my Daughter had given me the contact info as we were sharing the storage space and just in case I ever needed to call. So but after making the online reservation I called the number in my phone and spoke with Heather and she invited me in to complete my paperwork. She was just so helpful and professional and courteous and kind. She really helped to make this transition for me go snoorhly! She is a True Doll! Thank you so much Heatherðððð! The pricing I received at Lalor Storage is phenomenal!! Thanks so much
LalorStorage!!! I Am Forever Grateful!!!ððªðð¯âFull Review