We recently rented 5'x5' storage facility. We had booked the storage online and found the physical facility as per the information provided on the internet. The only additional cost was for a special lock that is proprietary to the facility. The staff was very courteous and showed us the place and explained the charges. Although we got first month rental as free , yet they charge administrative fees and lock fees which easily squares of the first month rent.
The benefit of the storage when compared to UHaul is that they offer the storage with at least 10 feet height which is useful if you have to stack boxes .
Overall the facility is very clean, safe and quiet. The place around Solana beach is quite cool and therefore one doesn't need air conditioned facility.
I would certainly recommend this facility.Full Review
The storage facility is in a good, secure location and the staff was helpful.Full Review
5' x 5' Unit
2nd Floor, Interior, Premium Location, Roll Up Door
Brandi and her husband (I'm sorry, for some reason I forgot his name) are always just great to interact with; very friendly and helpful....down to earth!! ððððð They work very hard to do their job!! I appreciate that!Full Review
They were friendly and explained everything very clear.Full Review
Booked on a Sunday, and was in and out in 5-10 minutes. The hrs are great for access. Due to traffic on Sunday I barley made it by 3pm and the staff was ready to go home but didn't make me feel as if I couldn't ask whatever questions I needed. I felt terrible for being there just before or right @ 3 but they got me in and out quickly easing my guilt of keeping them late on a Sunday. Thanks to them, I was able to move stuff that night till 10pm.Full Review
The customer service was outstanding and so very helpful. The move in was smooth and any questions we had were answered. Because of Covid-19 everything was done contact free. All went well!!Full Review
On a very rainy February, I had to get a storage unit pretty quickly. Called around and found this gem. The units are easily accessible, well lit and gated entry. You have to use your security access to enter and leave the facility. Terrific customer service and always answer any questions that I have.Full Review
Not the closest to where I needed a facility, but worth the extra drive for availability of what I needed and cost. I have a corner 10x10 with a small door, so it would have been nice to have a light in the unit, but it works OK for my needs.Full Review
5' x 5' Unit
Climate Controlled, Interior, Premium Location, Roll Up Door
Staff were very helpful and friendly. There are hand trolleys available for use for free. It got very busy On Saturday afternoon, so all the trolleys were being used and there was a wait. But overall not too bad. Probably best to bring your own trolley to make it easier.Full Review