Reserving our two storage units in advance were met with helpful; and considerate personnel relative to all aspects of the rentals. Upon arrival, Eli, was extremely welcoming; helpful; and thorough in not only giving us a tour de force of the facility but all the inherent features; benefits; and amenities provided. Were that not enough, the ambience; and decor of Modern Storage is impressive; and virtually captivating.Full Review
Sergio was awsome as was his assistant manager.Full Review
I started at this facility on the 29th of June and within two week the billing system sent late fees over to me for not having paid my August bill! I was told that access will be denied and fees assessed unless I set up auto billing. Contacted the facility and their response is "ignore the notification of the fees." Major concerns that if I set up auto-pay, I'll be over-billed and charged fees regularly.
Apparently this is a facility wide issue with billing, but no follow-up to the customers?
There is still no resolution on this, or follow-up from the company.Full Review
clean and great space for the money. good friendly serviceFull Review
I work and audit customer service so this is my pet peeve. Grant gave the best service, the storage unit was clean and accessible. Not only did he answer questions, he escorted me to show where I could find my storage unit. He was sensitive to my needs during the move-in process. I would recommend this facility to anyone looking. Great service, great prices. Thank you for my smooth transition.Full Review
We recently moved out of the dorm at the University of Arkansas and rented a small storage unit for the items we didn't want to move back to Texas and then bring right back. I am very impressed with All Around Storage and Chris in the office there. They price for a 10 x 5 unit was awesome, Chris was super helpful and the facility was very secure and clean...and not too far from the University! We got into town late and needed to store some stuff when we got to town and Chris waited for us to get there to do the paperwork so we could go ahead and move a load into the unit when we arrived in Fayetteville. The space was plenty big enough for the stuff 2 college kids needed to store and they even provided the lock since we rented through www.selfstorage.com! Everything was awesome and I would highly recommend!Full Review
This was by far the easiest experience we've had with renting a storage unit. Clean, climate controlled, good location. Highly recommend.Full Review
Crystal the manager of the Bethel Heights facility is great! We wouldn't use anywhere else in the area. She is always so nice and friendly, payments are always a breeze and the facility is always clean!Full Review
I had been looking for a unit that was large enough to store what we had in our 23 car garage and 2 other storage units, this one 10x30 is just what we need and even with the price increase in January 2021 it is still less than what we were paying for with the 2 units.Full Review
I have rented several storage units through the years and NWA is by far the cleanest, most accessible, and best priced facility yet! I am very impressed with both the facility and the customer service.Full Review
No 5' x 5' Units Available
5' x 10' Unit
10' Ceiling, 1st Floor, ADA Accessible, Climate Controlled, Interior, Premium Location, Roll Up Door