Donna and Kim were great in getting my storage units set up and ready to use. They helped me get through the paperwork quickly and even had some boxes and locks available for me to buy onsite.
Thanks for everything!Full Review
The gentleman that sold me a storage was very professional and niceFull Review
I had a very pleasant experience with Mrs. Christina. I do think that she need a golf cart. It was very hot outside and walking all the way back to the end to show the unit was exhausting. I just had bi-lateral knee surgery and that was not fun. Anyway, overall experience was good. Thank you.Full Review
The lady that helped me was fantastic. She was so helpful and enthusiatic. I noticed when other customers came in she actually called them by name prior to pulling up any information. She was great.Full Review
Quick & easy to reserve online. Price was good also.Full Review
Aubree was awesome!! I was very satisfied with the customer service she provided. I looked at 2 other local storage companies and found public storage to fit my needs perfectly. Definitely will and have recommended you guys!!Full Review
The review is the property manager. She was cooperative with my needs and even made suggestions so I could make a wise choice.
Haven't been a customer long enough to rate the facility itself.Full Review
Being in the Military, Public Storage has and is my go to; but this particular time, using the online reservation was too easy and then arriving on location with a friendly greeting by Lillian the on-sight manager was comforting. She provided me with a total rundown, setting me up with everything to be squared away...Thank you!Full Review
I wasn't liking the fact that zI couldn't finish my reservation because I didnt want the insurance and to redo everything in person in the office.Full Review
All went well, it took four hours. Two friendly remarks, the light in the unit did not work and the hold button of the elevator did not work making it hard to load and unload.Full Review
chase is one in a million in customer service and her constant smile go a long way on a bad day. SO glad the last manager (with NO customer service) (rude and unfriendly) was replaced by chase cause now i no longer dread going to one of my three units i know ill see her smile.Full Review
The facility is very clean and easily accessible. I would have given it 5 stars except that the size unit we needed was only available on the second floor. It was significantly warmer there than on the first floor and there was no sprinkler system. The staff said that it is in the process of being updated, but I am a bit worried about the lack of fire protection.Full Review
5' x 5' Unit
2nd Floor, Climate Controlled, Interior, Roll Up Door
I reserved a unit online. The staff (Angel) proactively called me to set up a time to finish up the paperwork in person so that there would not be multiple people in the office because of Covid concerns.
When I arrived, Jared was extremely helpful. He was knowledgeable on the insurance product, which I bought, and he was very proficient and fast at getting the paperwork completed so that I could get my stuff moved in.Full Review
Nice guy. Friendly and eager to assist with questionsFull Review