First the entire facility is VERY clean. I checked in and the person working walked me to the unit to make sure it was satisfactory. He could not have been nicer! He checked and double checked my code to make sure I would have no problem getting in using the keypad. It is conveniently located off of Warren Road at Beaver Dam Road. Easy to get in and out of. There was only one cart to use for moving your stuff on (if you need it). I have rented from other facilities and generally there are more than one but no one else was there so it was ok; just made for several trip. I would definitely recommend this storage unit for the convenience, the customer service and the cleanliness of the place.Full Review
They have a convenient location for me and their prices were the best when I first rented.
Then they hit me with their insurance costs (about 20% of the rental). I've taken 5 copies of my homeowners insurance in and they always say yes that's good. But I still get billed for the insurance. I was just there in August and again in September with copies. I guess it's time to clean house anyway and move out.Full Review
Very pleasant manager and nice clean facility. Easy registration.Full Review
Received excellent customer service when inquiring about storage and when signing up. Price was less than other comparable storage facilities, and storsge unit was clean and secured with a gate. Definitely would recommend!Full Review
The employee/manager was friendly and helpful with my needs and concerns. I would recommend this facility to friends and family.Full Review
This has been an overall pleasant experience. It's a little more expensive than I would like to have paid, but having said that - the storage unit is huge and exceeded my expectations. The paperwork is all done remotely and I never dealt with anyone in person. It is all done online and over the phone, which I found to be very convenient. The location is perfect for me. I would highly recommend this facility. Customer service is outstanding.Full Review