Easy to move in, good price for the unit, free truck rental with move in and good customer service - 5/5 stars.Full Review
The folks at the Concord store with whom I interacted (Richard and Jen?) were so warm (even fun!) and simultaneously really professional--and efficient. All questions were answered and everything explained clearly. The integrity was palpable. The unit itself was easy to locate and was spotless and ready, and the overall facility feels incredibly secure. Consider me a grateful customer.Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
10' x 20' Unit
Available for Indoor Vehicle Storage, Drive Up Access, Roll Up Door
Firstly, I had never rented a storage unit before this. I had no idea what I could be in for. Secondly, I am not the type of person who can handle 100% online transactions. I enjoy having a conversation about what's going on, what I'm actually purchasing, and if a deal benefits myself as well as the provider. Thirdly, I believe first impressions are everything.
All of my worries were washed away when I found life storage in Lee, NH. Not only did they have exactly what I was looking for, but I received a phone call within 15 minutes of making a reservation to discuss my needs and expectations of this facility. I showed up and was relieved at the availability of parking outside of the office/property. When i went into the office and introduced myself, Wendy said she had been expecting me and was extremely helpful in answering last minute questions I had, and making me feel confident and comfortable in deciding to rent a space in their facility.
The customer service I not only received, but also witnessed was beyond my expectations. Thanks to Wendy for making what should have been a banal task, a surprisingly comfortable and genuinely good experience.Full Review
Planning to drop off several items and feel this is the best option in the area as I plan my move there.Full Review
5' x 5' Unit
1st Floor, Climate Controlled, Interior, Roll Up Door
We found the facility to be very clean and secure. The pricing we thought was very fair considering it is climate controlled. The staff was very helpful. Our only concern was lifting things off a trailer up to the loading platform.Full Review
Communication problem between location office and people I talked to via phone and email. When I arrived on confirmed move in day there was not a unit for me let alone the 2 units I had resevedFull Review
We looked at several storage places in and around Strafford County and Maine. We wanted the size we would need at a price we could afford and found it at Prime Storage. The staff is friendly and helpful and will answer questions. We rented on line and it was so easy. We had first looked at the facility before ordering. It is clean. Good access even during off hours. We are happy with the selections offered.Full Review
I also need to say that after a long day I forgot my license and they called me thank goodness since I was heading out of state! Thanks to Great Customer Service!Full Review
I've been a renter here for over 5 years .
Denice and Richard have been nothing but helpful and great to work with , the customer service is great !.If your looking for storage ,
This is the place .Full Review