This was my first time using a storage unit. The staff was super friendly and helped me find what I needed for a good price. However, the building and unites themselves were kind of scary and gross, but maybe that's what all storage units are like?Full Review
Ref handled my paperwork and showed me the facility. He was friendly and very knowledgeable answering all of my questions. I was set and ready to move in within 15 minutes. The facility is clean and, although obviously an older building, it has excellent security in place.Full Review
5' x 5' Unit
Interior, Upstairs (Access via Elevator)
Plus 50% Off First Month! Other charges may apply. *Valid for 5 months.
I love this facility. You can drive right next to your storage unit so it reduces strain and effort on moving. They keep the place clean and all the staff I haveever talked to have been helpful and have a smuile when you greet them. Best storage facility experience I could ask for. Thank you for the outstanding service.Full Review
Easy to drive in and unload out of the sun...Full Review
I had a great experience. Staff was very helpful.Full Review
Few days ago, i went to get some things from the storage, when i park at the loading zone, were some trash on the floor, i move it, ( the trash ) to the side, and i did my things, when i left, i was on the way home, i receive a call from storage office, lady was kind agressive and rude saying that i left trash on the loading zone, i ask her to check security camera again and call me back, she did, and she call me back, saying bla bla bla about rules of the location, she saw on the video that i dindt, and didnt apologize for the way that she talk to me first.
Im looking for another storage on this days to move my stuff from this location.Full Review
When i showed up i changed my mind to a bigger unit. The staff was knowledgeable on pricing and immediate availability without even checking the system. They had it open and ready for me when i showed up. They have security alarms and sprinkler systems on each unit which is very impressive. The pricing was outstanding! Especially considering the extras! The staff had excellent customer service and great vibes! I'm very happy! :)Full Review
Made a appointment to get a storage unit and came in a day early. The desk was extremely helpful and easy to work with. Made the experience a pleasure. Would absolutely recommend. Clean and prompt.Full Review
Barbara the manager is the epitome of competent...she made the whole experience simple and quick. Prorated first month, second month free, waved the registration fee and even reimbursed for price of the lock. Ultra clean...ultra secure.Full Review
Life Storage was fast and efficient. I booked my unit online and received a confirmation less than 60 seconds. When I arrived, I was greeting by an associate that knew exactly which unit I booked and sealed the deal in less than 20 min. The storage units are clean and easy to access.For those of you that don't drive,The facility itself is in a great location and is extremely accessible, across the street from union station. I would definitely recommend this storage to others as moving is super stressful and they released a lot of stress by being so kind and efficient.Full Review
The guy who helped me was friendly and took me through the usual stack of forms very efficiently. Additional fees were as described on the website, so no surprises there.
I was expecting to pay the price advertised minus 15% for the first 6 months, turns out the advertised price was the special price. Still the amount was lower than most. The inconvenient location and neighborhood probably account for that.
I was a little concerned about security until I saw that they have gone the extra mile to make it one of the better places I've ever seen in regards to security.
Good gate control. Decent surveillance. Way above average on individual unit lock security. It will cost you a few extra bucks up front, but everyone has a removable locking cylinder that fits into their latch. No way to cut one of those off. They are not "pick-proof" as represented, but are definitely a few steps up from the average locks one would usually see. Having an entire facility full of them and no way to tell a vacant unit lock from an active one adds another level of security in itself. Most thieves would probably look for an easier target. The facility is clean. inside units are climate controlled as stated (so nice on a hot summer day).
I believe the locks they supply at your expense are master keyed to make their lives easier when people forfeit their units. I was initially a little unsettled by this conclusion, then I realized I could add my own traditional style lock to the bolt. I like the idea of sole access belonging to me.
Overall, I'm very satisfied.Full Review
This was definitely the best storage experience I have had, and Iâve had a lot of storage units over the years. Scott was amazing - accommodating and efficient.Full Review