Eric provided great information about the facilitly. This facility is well lit and provided everything I needed. This is my first time using storage; he made it a comfortable action. Thanks.Full Review
5' x 5' Unit
Climate Controlled, Interior, Upstairs (Access via Elevator)
Plus 50% Off First 3 Months! Other charges may apply. *Valid for 5 months.
Monthly cost for closet space is excessive! Newer access should be in place instead of keys to enter bldg pin pad, key codesFull Review
My experience with the Public Storage was helpful, pleasant, and life saving from all the chaos I experienced from my home remodel project. They made the process so much easier, and less stress for me, thanks Public Storage.Full Review
Look. Storage is storage. The place is clean and feels safe.
So, why the 5 star rating?
That would be for the topnotch service I received from the young woman who helped. I'm not sure of her name at the moment... it could have started with a Q (?), but I remembered it long enough to sing her praises to your corporate office.
These days customer service generally sucks, so I didn't have high expectations going in. However, I was treated with quick and personable (yet professional) service at the counter.
I was in and out in no time and left in a better mood than when I arrived.
And that's saying something.
My advice? "GIVE HER A RAISE!".
Good help is hard to come by and she's a keeper.Full Review
Great experience at Public Storage! The employee was swift, kind, and seriously knew her job well. She deserves a raise!!!Full Review
This was fast and easy transaction. Adria was very helpful and all questions been answered. I have been a return customer for years everytime i need storage space and Public Storage has been always the #1 on my list.Full Review
I thought the insurance is optional but nope. I don't really need insurance coz my stuff are not really valuable. I'm trying to save some money but then I had to take the insurance for $15 a month for the 5x5 space. Instead of me paying just $34, it totaled $49. So, nope I'm not really happy about that extra charge.Full Review
Helpful and friendly service at front desk. Getting a unit was fast and easy.Full Review
Super easy and friendly staff. The storage unit itself is a bit stuffy and warm as it's close to the lake, but they recommended a moisture capture bucket which was cheap and overall the price is really good for the space. It would be nice to have more carts for moving stuff as most seemed busy.Full Review
This place hiked up the price twice in the year I was there, and their automatic lights almost never worked. So I was stuck in a dark empty corner trying to unload/load things.
They also give your a pro-rated rate for the month you sign up (so they get every dollar out of you), but won't pro-rate when you leave. So you have to pay a full month even if you're not using the unit the majority of the month. And their customer service was not helpful when I lost my key.Full Review
The staff was very helpful and straight forward about avaliability, cost, and size i might need for my move in. Also the online services wil also help me keep track and pay in a timely manner.Full Review
Lisa was the kindest, most hospitable person I have ever encountered at any storage facility I have ever been to. She was a new employee yet still kept her composure through the challenge of learning the computer system and signing on new renters. She made me feel my belongings mattered and were to be cared for at this facility. Thank you Lisa! You really are a great asset to public storage and was the ultimate deciding factor on my decision to rent a unit.Full Review