Vine St Storage is one of the best facilities I have ever used when it comes to storing my property, I love the fact that I'm able to access my locker until 10:00 at night and it-s well lit and clean. Since I have been searching for employment and often need to switch my clothes out(most time after 5 ) as well as struggling with housing I have been able to show up properly attired for my interviews. most times my jobs are sparodic and not very consistent and they have made a great effort to work with my every moving paydays. If you are looking for understanding and support during these hard times that we are currently experiencing Vine St storage will definitely ease your property storage burdens. It is a clean and inviting facility. Check em out!!Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
10' x 10' Unit
9' Ceiling, ADA Accessible, Heated, Interior, Roll Up Door
Easy online reservation. Easy paperwork. Easy access. Moving is hard to begin with, in addition having to separate yourself from your personal belongings, is all a bit stressful. The staff at this site was awesome. Efficient, quick, individual attention and overall helpful. I never have an issue getting in and out of the loading dock, even with so much construction around the building. I feel my stuff is safe.
Not so easy bill paying. I'm always late with my payment because i can never do it online, so I'll wait till I go in to the facility.
I like how clean the storage facility is. I wish it was open later then 6 pm. The lady who helped me on my first visit was very nice- great customer service. You need more carts.Full Review
Many thanks to Marie and Connie for welcoming me and helping me to start my storage, and for being professional, knowledgeable, and kind. Connie called me after I reserved the storage online and asked when I would like to stop by. Marie did all the paperwork, found a good storage unit and explained many details (which floor is the best to store, do I need to get shelves, when to pay). The place and my unit are very clean, the staff is smiling and is very helpful, there are always people in there, so this location looks very popular. It takes very little time for me to drop off my stuff because their parking is by the elevator, the elevators are running fast, folks in the office are stepping out to help, I did not have to wait at all.Full Review
Clean and secure but the staff is as rude as they get. On multiple occasions where I could not access my storage unit, due to technical issues, the staff could care less. Most recently when attempting to access my storage, Victor at the front desk refused me access and refused to even speak with me about the matter, slamming the office door in my face. I have since left multiple messages for the manager, Kristy, who refuses to call me back. Someone needs to teach the staff some empathy and customer service skills.Full Review
There are multiple layers of security for this facility. It's easy, but you do have to remember to punch in your code!
For Covid-19, they wear masks, wipe things down, have plexiglass barriers, and they will always stay at least 6' away from you. I couldn't ask for more.Full Review
No 5' x 5' Units Available
5' x 10' Unit
2nd Floor, Heated, Interior, Roll Up Door
50% OFF your first month's rent! Plus a FREE high security lock!