The guy who helped me was friendly and took me through the usual stack of forms very efficiently. Additional fees were as described on the website, so no surprises there.
I was expecting to pay the price advertised minus 15% for the first 6 months, turns out the advertised price was the special price. Still the amount was lower than most. The inconvenient location and neighborhood probably account for that.
I was a little concerned about security until I saw that they have gone the extra mile to make it one of the better places I've ever seen in regards to security.
Good gate control. Decent surveillance. Way above average on individual unit lock security. It will cost you a few extra bucks up front, but everyone has a removable locking cylinder that fits into their latch. No way to cut one of those off. They are not "pick-proof" as represented, but are definitely a few steps up from the average locks one would usually see. Having an entire facility full of them and no way to tell a vacant unit lock from an active one adds another level of security in itself. Most thieves would probably look for an easier target. The facility is clean. inside units are climate controlled as stated (so nice on a hot summer day).
I believe the locks they supply at your expense are master keyed to make their lives easier when people forfeit their units. I was initially a little unsettled by this conclusion, then I realized I could add my own traditional style lock to the bolt. I like the idea of sole access belonging to me.
Overall, I'm very satisfied.Full Review
This was definitely the best storage experience I have had, and Iâve had a lot of storage units over the years. Scott was amazing - accommodating and efficient.Full Review
I am a 13 year customer of Los Angeles Fine Arts & Wine Storage. Recently, I had occasion to need more storage. I didn't think twice. I signed on with these guys. As usual, the folks at the facility were helpful, went through the paperwork quickly, efficiently and provided extra help. The facility is kept very clean and, of course, the temperature controlled environment is a real plus if you are storing art, wine or filmed materials. I really like the people who work there.Full Review
I highly recommend EZ Storage in Van Nuys. Excellent customer service. Extremely convenient. Clean, safe and secure!!
I reserved, rented and moved items into the facility in two hours TOTAL!!!
GREAT place.Full Review
No 5' x 5' Units Available
5' x 10' Unit
Interior, Swing Door
50% off 1st months rent on containers & drive up units. 50% off two months rent all others units.
This was my first time using a storage unit. The staff was super friendly and helped me find what I needed for a good price. However, the building and unites themselves were kind of scary and gross, but maybe that's what all storage units are like?Full Review
Ref handled my paperwork and showed me the facility. He was friendly and very knowledgeable answering all of my questions. I was set and ready to move in within 15 minutes. The facility is clean and, although obviously an older building, it has excellent security in place.Full Review
I love this facility. You can drive right next to your storage unit so it reduces strain and effort on moving. They keep the place clean and all the staff I haveever talked to have been helpful and have a smuile when you greet them. Best storage facility experience I could ask for. Thank you for the outstanding service.Full Review
Easy to drive in and unload out of the sun...Full Review
Adolfo was friendly and knowledgeable. He took care of me very quickly. My concern is cleanliness in the parking area where I saw glass and plastic bottles. The stairs smelled of urine.Full Review
I left my things in a middle size storage and it fit everything I had in my room and some things from thr living room. The storage offers dollys to help you carry things around. As my moving process took longer, this will be my second month in the storage.Full Review
This was the most reasonably priced storage unit in the are for the square footage. The staff was friendly and helpful, and the units were easy to access, with wide/tall entrances, unlike some of the competing facilities. It also felt much cleaner and brighter than other facilities I've used in the past. Would highly recommend!Full Review
I found this during our move and it is an Excellent deal.
Clean facilities, friendly staff.
Will make your whole move easy and they often have deals or promotions, and dont try to sell you things you dont need.Full Review
I have had several storage units in numerous places over the last 20 years. Sherman Oaks Mini storage is the best overall facility I have used. I have had units at Sherman Oaks mini storage for the last couple of years. My storage needs fluctuate but Jeff and Edwin always provide great support and service to accommodate my needs. It is truly a pleasure working with them.Full Review
5' x 5' Unit
1st Floor, Interior, Roll Up Door
GET 50% OFF YOUR 1ST MONTH! Complete your rental online and get a FREE lock!
The facility appears to be kept clean and well-lit, and it is competitively priced, but there is no gate access available yet and the hours seem to be very restrictive -- particularly so around the holidays. Regrettably, this has made moving in and gaining access to our belongings very challenging and frustrating at times.Full Review
4' x 5' Unit
10' Ceiling, 1st Floor, Interior, Swing Door
Last Unit! Other charges may apply. *Valid for 5 months.
The unit was very clean. The whole area was very clean. People are great and helpful. I had a lot of extras because I registered on line, and they honored every one of the extras (discount, no admin fee and a free lock).Full Review