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SpareBox Storage - Bentonville - AR 72

10620 Arkansas 72Bentonville, AR 72712(512) 361-1686

2.5 out of 5 - based on 6 reviewsSpareBox Storage - Bentonville - AR 72

About SpareBox Storage - Bentonville - AR 72

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Available Units

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Amenities
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Not sure what you'll need? Need help determining what are right for you? We can help!
unit icon
5' x 10'Unit
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
$27.00per month
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5' x 10'Unit
  • Climate Controlled
  • Drive Up Access
  • 1st Floor
2 left at$37.00per month
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10' x 10'Unit
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
1 left at$46.00per month
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10' x 10'Unit
  • Climate Controlled
  • 1st Floor
  • Interior
$59.00per month
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10' x 15'Unit
  • Climate Controlled
  • Drive Up Access
  • 1st Floor
3 left at$64.00per month
unit icon
10' x 15'Unit
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
$64.00per month
unit icon
10' x 20'Unit
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
$79.00per month
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10' x 25'Unit
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
$114.00per month
unit icon
10' x 25'Unit
  • Climate Controlled
  • Drive Up Access
  • 1st Floor
$144.00per month
Customer Reviews of this Facility (6)
WORST CUSTOMER SERVICE/STORAGE RENTAL EXPERIENCE EVER
BEWARE!!! I have 1 unit in Gentry AR, and 2 in Bentonville AR... WORST EXPERIENCE EVER WITH ANY RENTAL EVER!!! WORST CUSTOMER SERVICE EVER!!! 1st they tried to charge me for a unit 5 feet larger than the one I actually have... had to take a tape measure out with a manager to prove I was right. 2nd from beginning they have had Name, Address, Email... wrong and the more I try to get if fixed the worse it gets. 3rd raising rents without notification, adding insurance without notification, but they say they have sent notifications to incorrect emails, and mailing addresses. 4th was never able to make payments online as promised... kept having to call in every month, for over a year, and after spending hours (literally) kept being promised it was fixed this time.... but each following month it was not and I would have to call again 5th after making payments, which I made in advance, within 24 hours I'm getting text messages on my phone telling me it's not paid, then late fees being assessed, then threats of lock out and threats of liens!!! NEVER BEEN LATE!!! 6th Called and made numerous requests for a supervisor, or someone from corporate to contact me to resolve all issues... promised a call back within 72 hours- NOTHING, Same with online forms, even certified letters sent to corporate offices. This month I called at least 12 times, have spoke to at least 12 people, none of them supervisors or corporate... all at an overseas call center. I was on the phone with one person over 52 minutes and still NO RESOLUTION!!! There's so much more but these are the highlights.

SpareBox Storage - Bentonville - AR 72

Price - 1/5
Paperwork - 1/5
Service - 1/5
Cleanliness - 3/5
Renters be aware! Units flood here
A whole bunch of storage units here at Sparebox have flooded with this recent rain shower! Thousands of dollars worth of household goods are going into the dumpster bin thanks to the horrible drainage system. Don’t store anything here that you would not leave out in the weather.

SpareBox Storage - Bentonville - AR 72

Price - 3/5
Paperwork - 4/5
Service - 1/5
Cleanliness - 1/5
Constant increase
The constant increase in rent since the this company has taken over is absurd. The current rent peices on thwir website also show they are onky upping the current renters rent not making it an increase straight across. The competition is also lower when offering the same...so not really due to "property tax increase" or others would be changing their rates.(I have leased from other companies so not my 1st time doing this) Was told by an employee today that the increase pays the workers salaries and I frankly am not okay with that. My unit is covered in bugs, which wasn't an issue with previous owners, and when asked they said it wasn't their job to spray the units. Yet the employee stated part of the increase was to also maintain the property ans units....not much maintaining when it's all concrete & sheet metal nor when all units keep getting bugs due to lack of pest control around the buildings.

SpareBox Storage - Bentonville - AR 72

Price - 2/5
Paperwork - 3/5
Service - 2/5
Cleanliness - 2/5
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