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L42

Beverly Hills, CA 90210(512) 361-1686

4 out of 5 - based on 4 reviewsL42
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Customer Reviews of this Facility (4)
Brian Williams was great to work with & made it easy to use the services.
Great services & good prices. I have use services at this location & have had great success.

L42

Price - 3/5
Paperwork - 3/5
Service - 3/5
Cleanliness - 3/5
Returning Customer
I am coming back for a second time to use this facility. Its a great help to be able to store for the summer. Units are always clean and renting is easy.

L42

Price - 4/5
Paperwork - 4/5
Service - 5/5
Cleanliness - 5/5
Hard to contact and infested with mice & squirrels.
I'm not sure where to start. Quite often their phone line is not active and it is impossible to reach someone if you have an urgent matter. It is best to communicate via email, they usually respond quickly. Meagan is great! She helped us move during the pandemic and again recently. Very quick to respond and help. Most recently we discovered DEAD MICE in the hallways. Then a few of our boxes were chewed and rummaged through by either a squirrel or mice. We had covered all of our boxes with plastic and fabric sheets, but whatever animal was in there was still able to rummage around and chew through our boxes. We were told that there was a "SQUIRREL problem" in our building when we tried to ask Meagan why we found NUTS IN OUR BOXES. A squirrel has been going around the units, tearing open boxes, and storing food in there. Unfortunately, we received no notice or notification via email about rodents in the facility. This was very upsetting given the current COVID-19 crisis and having rodents going through people's things and then your things. Not professional, not helpful, and not safe!!! If you have any health conditions do not store your items here! I cannot reach them via phone and they no longer reply to my emails. Additionally, if you are able to reach them on the phone, they will say they will give you a discount and charge you full price instead. I chose to store my items here during the pandemic after I read the great reviews online, however I'm very disappointed by the way they choose to conduct business. I will be alerting other U of M students to be wary of this place.

L42

Price - 2/5
Paperwork - 3/5
Service - 1/5
Cleanliness - 1/5
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