The timing couldn't have been better. I had just given up my lease and needed to move in with a friend for a couple months. And as luck would have it, Great Value Storage had just opened up right around the corner from my house. I made a reservation online (super easy) walked in the next day, was given a tour by a helpful staff member, and was moving my stuff in the next day. Happy with the location, price, people, everything.Full Review
When my son and I spoke with the manager, he said that previous customers said that their storage facility made moving Fun. My son and I both thought that was impossible but we were wrong. We moved all of his belongings from a 3 story apartment, going up and down the stairs all day long, but we we came to the storage unit, we knew it would be quick. They have elevators, loading carts, impressive security in place, and it is super clean! Using this storage facility actually made our moving experience fun!!! And on top of that, the manager was so kind.!!! It just made the stressful trip so easy.Full Review
We needed a locker for only a few weeks to store things while we re-decorated. This was close by and very handy. Everything was very clean and managed very well. Veronica and Andrew were great, and handled things very smoothly.Full Review
VERONICA WAS VERY HELPFUL. WE WENT IN A FEW MINUTES TIL CLOSE AND WAS ABLE TO HELP US GET A UNIT QUICK.Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
9' x 15' Unit
Climate Controlled, Interior, Roll Up Door, Underground Level
This review is for the Northridge facility in 9341 Shirley Ave. How evil these peple are!!! The worst, rude and just two faced evils...
After coerced by being acting good to get my business, I had to cancel due to my final destination was in OC which was 70 miles away & so I let them know that I had no choice but to cancel. That is when their true ugly personality start showing. I told them, let's be nice after all this is a holiday season & I gave you guys a raving 5 stars review. Boy, they said, Google reviews don't scare us & we don't care about your review and just rude and evil as they can be. Everyone, avoid these two faced rude facility!!!Full Review
Thanks for the easy online reservation, quick in-office processing, and getting all setup.Full Review
The guy who helped me was friendly and took me through the usual stack of forms very efficiently. Additional fees were as described on the website, so no surprises there.
I was expecting to pay the price advertised minus 15% for the first 6 months, turns out the advertised price was the special price. Still the amount was lower than most. The inconvenient location and neighborhood probably account for that.
I was a little concerned about security until I saw that they have gone the extra mile to make it one of the better places I've ever seen in regards to security.
Good gate control. Decent surveillance. Way above average on individual unit lock security. It will cost you a few extra bucks up front, but everyone has a removable locking cylinder that fits into their latch. No way to cut one of those off. They are not "pick-proof" as represented, but are definitely a few steps up from the average locks one would usually see. Having an entire facility full of them and no way to tell a vacant unit lock from an active one adds another level of security in itself. Most thieves would probably look for an easier target. The facility is clean. inside units are climate controlled as stated (so nice on a hot summer day).
I believe the locks they supply at your expense are master keyed to make their lives easier when people forfeit their units. I was initially a little unsettled by this conclusion, then I realized I could add my own traditional style lock to the bolt. I like the idea of sole access belonging to me.
Overall, I'm very satisfied.Full Review
This was definitely the best storage experience I have had, and Iâve had a lot of storage units over the years. Scott was amazing - accommodating and efficient.Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
10' x 12' Unit
1st Floor, Climate Controlled, Interior, Roll Up Door
Everything was fine except that last week (Monday-Tuesday & Wednesday) I left repeated voicemails during business hours to find out whether there would be gate access on Easter Sunday. I NEVER received a return call or voicemail from the property manager. I finally had to call the 800-number customer service to obtain an answer. It seems that the they were more than accessible to answer all questions initially but once I had signed the contract, they had no interest in responding at all.Full Review
Friendly, clean, very organized registration and check-in, made everything very easy and comfortable.Full Review
Your staff were very helpful and kind. The unit was clean as was the hallways. The experience was very pleasant.Full Review
I had three contacts and they were perfect from start to finish. The first was calling and speaking to someone from their website, this person was extremely helpful, kind and knowledgeable. My second contact was with a location where I was then forwarded to an additional location that had a unit that met my size and price point which again in all cases everyone was helpful and the technology was streamlined and concise. I fully recommend this company.Full Review
Anthony your employee at the Sherman way and Winnetka location was most helpful and personable, we appreciate his patience and service and would recommend anyone...thank you and keep up the good work. Cheers!Full Review
My brother and I enjoyed our experience with Public Storage last Saturday. The salesperson who waited on us was very professional, knowledgeable and courteous. He made the entire process of obtaining a storage unit and completing the paperwork very effortless and enjoyable. Thank you.Full Review
Fast, courteous service by Maria. Was in and out obtaining a new unit to rent Took maybe 1/2 hour and was done. Maria and all staff are all very knowledgeable about the public storage site at 15350 Oxnard Street, Van Nuys, CA.Full Review
This Public Storage is so clean and well-maintained. It was recommended to me by a friend and I was thoroughly impressed with the facility. Climate-controlled, pleasant surroundings, a manager at the desk...what's not to like?
Heidy, was very friendly and professional and made the whole process very easy.Full Review
Renting at the Hollywood Way location in Burbank was great. The rep on-site, Angela, was very helpful and extremely friendly. She showed me around the facility and explained everything to me. Also, their access hours are long which is a big plus.Full Review