Public Storage - Milpitas - 1220 Dempsey Road

Very pleased with the setup experience. I had an issue confirming my eReservation, but a quick phone call, and I was up and running. (Great customer service!) I only have 2 grips though: I didn't realize (I didn't pay too much attention) that the gate access times are pretty limiting. I guess that's one reason the price is lower than some. The 2nd grip is that the lock on my roll-up door is pretty hard to use. The door doesn't line up and I have to fight it every time. Maybe I just need to practice more, we'll see.

We arrived an hour early before our scheduled time. However the staff was super curtious in making arrangements for our early arrival. As we had to maintain social distancing norms, scheduling is of primary importance. The staff finished the paperwork in under 15 mins.

The rental procedure was easy and straightforward. The lot and the space are nice, clean and well kept. The personnel at the site are the stars. They made me feel welcome and appreciated.