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Storage West - La Jolla

5206 Eastgate MallSan Diego, CA 92121(512) 361-1686

4 out of 5 - based on 19 reviewsStorage West - La Jolla

About Storage West - La Jolla

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Available Units

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Amenities
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Not sure what you'll need? Need help determining what are right for you? We can help!
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5' x 5'Unit

50% OFF First 2 Months

  • Upstairs via Elevator
  • Interior
$74.95per month
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5' x 5'Unit
  • 1st Floor
  • Interior
2 left at$98.95per month
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5' x 10'Unit

50% OFF First 2 Months

  • Upstairs via Elevator
  • Interior
$92.95per month
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5' x 10'Unit

50% OFF First 2 Months

  • 1st Floor
  • Interior
$112.95per month
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7' x 10'Unit

50% OFF, First Month Rent

  • 1st Floor
  • Interior
$113.95per month
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15' x 5'Unit

50% OFF, First Month Rent

  • Upstairs via Elevator
  • Interior
$94.95per month
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10' x 10'Unit

50% OFF First 2 Months

  • Upstairs via Elevator
  • Interior
$123.95per month
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10' x 10'Unit

50% OFF, First Month Rent

  • 1st Floor
  • Interior
$164.95per month
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10' x 15'Unit

50% OFF, First Month Rent

  • 1st Floor
  • Interior
$177.95per month
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10' x 20'Unit
  • Upstairs via Elevator
  • Interior
2 left at$229.95per month
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10' x 20'Unit
  • Drive Up Access
  • Outdoor Access
$284.95per month
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10' x 25'Unit
  • 1st Floor
  • Interior
1 left at$354.95per month
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15' x 20'Unit

50% OFF, First Month Rent

  • 1st Floor
  • Interior
3 left at$369.95per month
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10' x 30'Unit
  • Drive Up Access
  • Outdoor Access
2 left at$409.95per month

Available Units

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Accomodations
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10' x 30'Parking Space
  • Outdoor-uncovered
1 left at$214.95per month
Customer Reviews of this Facility (19)
Horrible customer service
The elevators rarely work. I had a flatbed dolly full of items get stuck in the elevator and no one in the office to help me. I left a note in their locked mailbox. When I inquired about my stuff I was told they threw it away along with the note I left. They were very rude about it and told me it was my fault. I could not open the elevator and there was no employees available to help me. I had no choice but to leave it, I did however leave a note about what had happened. I was told it wasn’t received, and then told it was thrown away because “they didn’t need it anymore.” I was sick when I went in the office to talk about it, so I had no energy, the employee talking to me got upset and wasn’t yelling and raising his voice till I finally had to walk out if the office, I could still hear him when the door had closed behind me. They were very unprofessional. I would not recommend this storage to anyone.

Storage West - La Jolla

Price - 3/5
Paperwork - 3/5
Service - 1/5
Cleanliness - 1/5

Manager's Response

Thank you so much for reaching out about your experience Alina. Customer service is very important to us here at Storage West. We appreciate you bringing this to our attention so we can look into what happened. This does not describe the kind of experience we work to provide here at our facilities at all. We are very sorry you had trouble operating the elevator. It is working so if you have any questions about using it in the future, please do not hesitate to ask.
Great customer service!
I mean, it's a storage facility so there isn't too much to say here. But mostly, I was pleased with how helpful, charming, and funny the staff has been. They answered all my questions clearly and quickly, and added a lot of personality to the proceedings. Thanks a lot, guys!

Storage West - La Jolla

Price - 4/5
Paperwork - 3/5
Service - 5/5
Cleanliness - 4/5
Saved the day!
They did such a great job getting us taken care of in record time. I cannot express enough how much I appreciate outstanding customer service. Thank you so much!

Storage West - La Jolla

Price - 5/5
Paperwork - 3/5
Service - 5/5
Cleanliness - 5/5
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