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Space Saver Self Storage

422 Racetrack Road NorthwestFort Walton Beach, FL 32547(512) 361-1686

3.5 out of 5 - based on 5 reviewsSpace Saver Self Storage

About Space Saver Self Storage

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5' x 10'Unit

50% off for the first full month with three month lease agreement and one month pre-payment

  • Ceiling: 8ft
  • Drive Up Access
  • Outdoor Access
$81.00per month
Customer Reviews of this Facility (5)
very good customer service; clean facility

Space Saver Self Storage

Price - 5/5
Service - 5/5
Cleanliness - 5/5
Stolen Belongings
This storage facility owner not only let in my ex husband have my gate code after over 40 times trying to get into the facility but allowed him to cut my lock and steal my things. After only being left with a couple things, a desk, chair, two surf board stands and a few boxes and my expensive vacuum. I packed up my car with boxes and small things that would fit I had notified not only an employee but also the owner that the door would not close and that it was broken and has been since I got the unit. When I returned a couple hours later my vacuum was nowhere to be found I was very distraught at this point. After that I put another lock on my storage unit and this month I went to empty everything out just to find that my lock was cut off and the remaining belongings I had left were gone and nobody could explain where they went or why I was not notified that somebody else was being moved into my storage unit. Thousands of dollars of my belongings gone in only a month after they have received payment every month for almost a year. I will not trust this storage facility, they don't have any cameras except up front of the facility.

Space Saver Self Storage

Price - 3/5
Paperwork - 3/5
Service - 3/5
Cleanliness - 3/5

Manager's Response

While I am sorry you and your husband cannot get along we cannot control his actions of cutting the lock off and taking your belongings- you should call the police, I believe you told my clerk you were going to. After you found your items missing you further failed to secure your unit with a new lock, we were hesitant to do this for you as we assumed the police were involved and didn't want to touch the unit or items left inside. I called the number you left on your contract and left a voice mail asking if you wanted us to lock up the unit, but I never received a response. You claim to have spoken to the owner but I never once had any direct communication with you and your number on file was your husbands. I am sorry for your loss but please don't beat us up for your husbands actions and you inaction to properly secure your unit. The Owner

Space Saver Self Storage

Price - 4/5
Paperwork - 2/5
Service - 5/5
Cleanliness - 4/5

Manager's Response

I cant understand why the paperwork would take 30 minutes. Generally from time walking in the door to time out is about 15 minutes max. Sorry if there was some complication.
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