Public Storage - Miami - 420 NW 137th Ave

Great experience. Fast and easy! Everything is automated and no human interaction was necessary. They provided both text and emails with access information. Everything was as mentioned on the website and emails. Access was very easy with several options to get into the location.

Every time you need to use elevator or even open the facility door from outside you have to entered this long digit code that makes moving/storage usage co inconvenient, time consuming and complicated. Every single body is complaining about this issue but management doesn’t bother to respond or make it more easier for customers. The sad part is the after 9 pm customer service. I went there 4min before 9 and was not able to get an access. The most horrible part is that a lots of people been locked out of facility thinking that once they there it will give them the access, but no I have seen people downstairs crying that they have left car keys upstairs while moving or binging last items and open units while still in move. Anyway, this issue is really upsetting inhumane and very much abusive ! I really hope that one day management will consider to have a least one person on duty. This place is making so much cash that you can’t even imagine - therefore they should be more Careful with their customers. That is crazy

It was easy and fast to get the unit