Public Storage - Saint Paul - 246 Eaton Street

Rented unit on line, went there and there was a note on the door be back in 15 minutes, an hour later came back, was rude, annoyed I bought my own lock to use, wanted to charge me 45 for a lock, I had renters insurance already so was rude about that. 15days later I received a voicemail saying that my lock wasn't properly locked and open so they had to cut it off with a bolt cutter and I had 24 hours to come in and buy a lock from them and lock it properly. When I got there I asked her if my unit was open from the lock not being locked why would you have to cut it with a bolt cutter?? She said her regional manager did it and to talk to her. I then asked her if I could have my lock back and she said that her regional manager took it with her. She gave me the number for her finally after I asked 5 times for it. Left 4 messages for the regional manager and never heard anything from her. There was also a huge hole (about 2 feet wide and 1 foot deep in the parking lot surface literally right in front of my unit which was extremely dangerous. Told office and nothing was done. I moved everything out right after that and went to Acorn storage and loved it there

All was well..

I used ur storage facilities last year and i really like it.