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Simply Self Storage - 1070 New York Route 109- Lindenhurst

1070 New York 109Lindenhurst, NY 11757(512) 361-1686

4.5 out of 5 - based on 12 reviewsSimply Self Storage - 1070 New York Route 109- Lindenhurst

About Simply Self Storage - 1070 New York Route 109- Lindenhurst

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Customer Reviews of this Facility (12)
Great value
Simply SS is a great value. It is clean, secure and dollies are provided which is very convenient.

Simply Self Storage - 1070 New York Route 109- Lindenhurst

Price - 5/5
Paperwork - 3/5
Service - 5/5
Cleanliness - 5/5
worst customer service. they have no clue!!!!!!!!
Sadly a half a star is the lowest they would let me do. However view it as a -5. Made a reservation for 10/3 and was never told that you can not do contactless on a Sunday. On Sunday I called the only number that answered, the reservations department, and I was told I had to go to the facility to sign contract. Doesn't that defeat the purpose of contactless? After that they would have their lock removed so I could use the unit they already charged me for. I guess they keep all empty units locked when empty. Was not told that either. They had no problem taking my money, but try and get the product you pay for. Picked them because they were close by but now I see it would be worth traveling to another state to use a reputable company that actually cares about their customers. Spent an hour calling the home office since no one answers at the facility and they had absolutely no clue why you would be upset getting told you packed all your furniture in a rental truck ready to go to storage only to have them say you are charged from Sunday but can't use the unit till Monday. Just kept giving same stupid answer, "I'll have the manager call you tomorrow". Even spoke to a supervisor and got same story. They must have read the cue card a dozen times.

Simply Self Storage - 1070 New York Route 109- Lindenhurst

Price - 3/5
Paperwork - 1/5
Service - 1/5
Cleanliness - 3/5
Outstanding
This place is the safest and cleanest place in Long Island. I’ve referred many people to Simply. Tom is amazing - very nice , helpful and personable. Made my experience enjoyable !

Simply Self Storage - 1070 New York Route 109- Lindenhurst

Price - 5/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 5/5
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