The Self Storage Vault - Bellport

I have had a unit here for a few years and it has been a great experience. The staff, when needed, is friendly and extremely helpful. The facility is kept clean and temperature control is on point. For my needs, this is the best facility around.

Good place for storage. They work with the customer and provide great customer service.

I needed to rent a vehicle storage spot. I rushed home from work to grab my paperwork and head over to the facility which is 1/2 hour - 40 min. away from my house. I kept calling and calling, but the manager would not answer the phone. When we got there, he had the door locked, we made it there at exactly 6:00pm, because we hit some traffic. I would have never made the long trip there if I knew that he would answer the phone and then turn us away when we got there, as if I lived 2 minutes away. You could tell that he didn’t care at all about trying to help us out, even though I told him that we just drove 40 minutes, he was more concerned about leaving than he was about trying to help us! It’s sad that a guy like that knows that come payday,?he’ll get his paycheck, no matter how many customers he is rude to or turns away, because they are a big facility, and sometimes when these places get this big, they forget about customer satisfaction. Hopefully one day he experiences the same type of disrespectful treatment, maybe then he’ll know what it’s like to be mistreated and he’ll learn to treat people with a little more dignity and respect, instead of just dismissing them as if they or their plans weren’t important!