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Charlotte Self-Storage
10 Federal Self Storage -1000 Palmer Plaza Ln, Charlotte, NC 28211

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10 Federal Self Storage -1000 Palmer Plaza Ln, Charlotte, NC 28211

1000 Palmer Plaza LaneCharlotte, NC 28211(512) 361-1686

About 10 Federal Self Storage -1000 Palmer Plaza Ln, Charlotte, NC 28211

This facility is an unmanned location however we have a call center to assist, so don't hesitate to contact us with any questions or comments!

Our Call Center hours are Monday-Friday 8am-9pm EST & Saturday-Sunday 9am-5pm EST.

Once you become a tenant and are renting a unit/space, this facility is accessible 24/7 with an access code that you create. You can also reserve and complete the move-in process online.

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Facility Amenities

Access

Electronic gate access
24-hour kiosk service
24-hour access

Administration

Admin fee: $0.00

Security Features

Video cameras on site
Fenced & Lighted

Property Coverage

Protection plan required
Protection plan available
Homeowners/Renters insurance accepted

Discounts

10% Military discount (applies to active-duty, reserves, veterans only)

Billing

Email billing available
Rent due on 1st of each month
Auto-pay available
Credit cards accepted: Visa, Mastercard, AMEX, Discover

Other

Paperwork can be done remotely

Office Hours

Sun	9:00 am - 5:00 pm
Mon	8:00 am - 9:00 pm
Tue	8:00 am - 9:00 pm
Wed	8:00 am - 9:00 pm
Thu	8:00 am - 9:00 pm
Fri	8:00 am - 9:00 pm
Sat	9:00 am - 5:00 pm

Access Hours

Sun	12:00 am - 11:59 pm
Mon	12:00 am - 11:59 pm
Tue	12:00 am - 11:59 pm
Wed	12:00 am - 11:59 pm
Thu	12:00 am - 11:59 pm
Fri	12:00 am - 11:59 pm
Sat	12:00 am - 11:59 pm

How it Works

1. Select your unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Make a risk-free reservation to lock in your low rate.

No payment until move in. Easily cancel or change reservation online.

Available Units

Not sure what you'll need? Need help determining what are right for you? We can help!

5' x 5'Unit

Roll Up Door
Drive Up Access
Outdoor Access

1 left at$35.00per month

10' x 10'Unit

Roll Up Door
Drive Up Access

1 left at$70.00per month

10' x 20'Unit

Roll Up Door
Drive Up Access
Outdoor Access

$145.00per month

Customer Reviews of this Facility (1)

Never rent a unit here!!!!

I reserved a unit online...got a confirmation emails and texts and even talked to someone on the phone prior to the move-in date. But when the day came to move in, I had no gate code and no one was answering the number I was given and that was on all the signs at the facility. I then called the 877 number that was advertised as a help line and they couldn't do anything for me either. I had 2 truck loads waiting to get into this facility and no one could help. What a ridiculous set up at this location. We ended up going to a different storage facility (Public Storage) and got a unit with no problems...because they actually had someone working and answered the phone when I called to reserve a unit on the fly.

10 Federal Self Storage -1000 Palmer Plaza Ln, Charlotte, NC 28211

Kathy McIntyre

Dec. 1, 2019

Price - 3/5

Paperwork - 3/5

Service - 2/5

Cleanliness - 3/5

Manager's Response

Dec. 2, 2019

Hi Kathy, I sincerely apologize for the experience you had with our facility. Upon researching your move-in reservation, I see that our Call Center reached out to you last week to confirm your reservation. They spoke with you on 11/26 and received the confirmation, and left a follow-up voicemail on 11/29 as well. Typically, prior to move-in, an access code is emailed and/or texted to you. I am not sure what happened as this is not a typical occurrence and we do apologize for any inconvenience. We hope you have safe and Happy Holidays. Please do not hesitate to reach out should you have any questions with your previous reservation. -Management