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10 Federal Storage - 3822 S. Alston Ave, Durham, NC 27713

3822 South Alston AvenueDurham, NC 27713(512) 361-1686

3 out of 5 - based on 2 reviews10 Federal Storage - 3822 S. Alston Ave, Durham, NC 27713

About 10 Federal Storage - 3822 S. Alston Ave, Durham, NC 27713

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Available Units

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Amenities
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Not sure what you'll need? Need help determining what are right for you? We can help!
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5' x 5'Unit

FIRST FULL MONTH FREE, NO ADMIN FEE, & FREE LOCK!

  • Swing Door
  • Interior
$39.00per month
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5' x 10'Unit

FIRST FULL MONTH FREE, NO ADMIN FEE, & FREE LOCK!

  • Swing Door
  • Interior
$49.00per month
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10' x 10'Unit

FIRST FULL MONTH FREE, NO ADMIN FEE, & FREE LOCK!

  • Swing Door
  • Interior
1 left at$89.00per month
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10' x 15'Unit

FIRST FULL MONTH FREE, NO ADMIN FEE, & FREE LOCK!

  • Roll Up Door
  • Drive Up Access
$112.00per month
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10' x 20'Unit

FIRST FULL MONTH FREE, NO ADMIN FEE, & FREE LOCK!

  • Roll Up Door
  • Drive Up Access
$133.00per month
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10' x 25'Unit

FIRST FULL MONTH FREE, NO ADMIN FEE, & FREE LOCK!

  • Roll Up Door
  • Drive Up Access
$170.00per month

Available Units

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12' x 25'Parking Space

FIRST FULL MONTH FREE, NO ADMIN FEE, & FREE LOCK!

  • Outdoor-uncovered
1 left at$79.00per month
Customer Reviews of this Facility (2)
No service, lots of bugs
I rented online, sight unseen. Big mistake. They don’t have any personnel on site, which they make no mention of up front, and no information in the ‘office’ (which is a building decoy—there isn’t a human in there, just a big useless screen) for how to get someone to come there. The ‘kiosk’ service they tout is useless—I sent in a problem (couldn’t open the door to my unit because it was acting up), and nobody ever responded to me. The units aren’t sealed off from one another—one wall on mine was open at the top to the neighbor. The door doesn’t shut all the way on all the units, either. So, after storing my household goods there, when we just emptied out the unit to move into our house at long last, there were lots of unwelcome visitors. Insect/rodent droppings everywhere. A chewed up moving blanket. All these big red roaches climbed along for the ride; I’m still dealing with the fallout of that at my home. Ugh. They charge far too much for zero service, and the insurance cost is steep. I will have to find out if it covers infestations; storing with them has turned my move into a complete nightmare and caused all kinds of costs for me to eliminate the bugs.

10 Federal Storage - 3822 S. Alston Ave, Durham, NC 27713

Price - 1/5
Paperwork - 5/5
Service - 1/5
Cleanliness - 1/5

Manager's Response

Hi P Patel, Thank you for taking the time to leave feedback. We want to provide a positive experience for each of our customers, and we are sorry to hear that yours does not reflect that. We attempted to locate your account by name to contact you directly, however, we were unsuccessful. Please reach out to us at (919) 924-0515 so we may address your concerns. Thanks, Management
Very easy move-in. Excellent customer service over the phone.
Great service. Thanks, it was all good.

10 Federal Storage - 3822 S. Alston Ave, Durham, NC 27713

Price - 4/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 5/5
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