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Storage of America - Shiloh Springs Rd

2800 Shiloh Springs RoadTrotwood, OH 45426(512) 361-1686

About Storage of America - Shiloh Springs Rd

Your Place for Stress Free Storage This facility is a Remotely Managed site. Our high-tech Kiosk is available to Rent a Unit or Make a Payment. We have a Live Remote Manager available to assist you with your storage needs from 7:00am to 9:00pm Monday-Saturday. (*Certain restrictions apply)

Payment options: AutoPay is Required. You can sign up on the Website (online), Call Center (phone) and the 24-hour Kiosk. Access, Hours are from 6am-9pm daily. This facility is a temperature-controlled building, all units are inside the building. Our facility has a state-of-the-art camera security system that records 24 hours a day. Proof of insurance required or participation in our Tenant Protection Plan.

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Facility Amenities

Access

Electronic gate access
Loading dock (truck access size-40ft)
Handcarts available
24-hour kiosk service

Administration

Admin fee: $25.00

Moving

Moving supplies for sale

Security Features

Video cameras on site
Fenced & Lighted

Property Coverage

Insurance required
Protection plan required
Protection plan available
Homeowners/Renters insurance accepted

Discounts

10% Military discount (applies to active-duty, reserves, veterans only)
10% Senior discount
10% Student discount

Billing

Email billing available
Rent due on 1st of each month
Auto-pay available
Credit cards accepted: Visa, Mastercard, AMEX, Discover

Other

Paperwork can be done remotely

Office Hours

Sun	7:00 am - 9:00 pm
Mon	7:00 am - 9:00 pm
Tue	7:00 am - 9:00 pm
Wed	7:00 am - 9:00 pm
Thu	7:00 am - 9:00 pm
Fri	7:00 am - 9:00 pm
Sat	7:00 am - 9:00 pm

Access Hours

Sun	6:00 am - 9:00 pm
Mon	6:00 am - 9:00 pm
Tue	6:00 am - 9:00 pm
Wed	6:00 am - 9:00 pm
Thu	6:00 am - 9:00 pm
Fri	6:00 am - 9:00 pm
Sat	6:00 am - 9:00 pm

How it Works

1. Select your unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

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No payment until move in. Easily cancel or change reservation online.

Available Units

Not sure what you'll need? Need help determining what are right for you? We can help!

5' x 5'Unit

Climate Controlled
1st Floor
Interior

1 left at$10.00per month

5' x 8'Unit

Climate Controlled
1st Floor
Interior

1 left at$57.00per month

5' x 10'Unit

Climate Controlled
1st Floor
Interior

$71.00per month

10' x 5'Unit

Climate Controlled
1st Floor
Interior

1 left at$71.00per month

10' x 10'Unit

Climate Controlled
1st Floor
Interior

$123.00per month

9' x 15'Unit

Climate Controlled
1st Floor
Interior

1 left at$164.00per month

10' x 15'Unit

Climate Controlled
ADA Accessible
1st Floor
Interior

$166.00per month

10' x 18'Unit

Climate Controlled
1st Floor
Interior

2 left at$162.00per month

10' x 20'Unit

Climate Controlled
1st Floor
Interior

$164.00per month

10' x 25'Unit

Climate Controlled
Drive Up Access
1st Floor

2 left at$209.00per month

10' x 30'Unit

Climate Controlled
1st Floor
Interior

1 left at$235.00per month

10' x 30'Unit

Climate Controlled
Drive Up Access
1st Floor

1 left at$252.00per month

12' x 43'Unit

Climate Controlled
1st Floor
Interior

1 left at$376.00per month

Customer Reviews of this Facility (14)

Incorrect information given through 800

I needed a 24 hour access facility immediately and the best option that was available was this one open to 11. Not what i wanted but had to take it. was told the size was not available so had to get the larger size for a much higher amount. Arrived at facility at 930 to pay by kiosk. It said no need to write your number it will be printed for you. The paperwork did not come. called the 800 number and was on hold for over 20 minutes. The person on the phone was helpful. There was a speak to an agent on the kiosk that never connected. She said oh i will report that kiosk as not printing. found out the next day that the hours changed and it closed at 10 not 11 as i was told . The kiosk hasnt printed for 2 years. Next evening a homeless man was set up inside the door asking for rides and I think waiting for us to key in. Not the safest atmosphere and the emergency number on the door does not get answered.

Storage of America - Shiloh Springs Rd

Kim

Jul. 7, 2022

Price - 2/5

Paperwork - 3/5

Service - 2/5

Cleanliness - 4/5

Manager's Response

Aug. 16, 2022

Dear Kim, thank you very much for taking the time to write us a review. We sincerely apologize for the issues you listed. Our Kiosk is available 24/7 but it is technology so sometimes it does crash or have errors. The kiosk does have a help button but it seems to have glitched when you tried to use it. We apologize that the Kiosk did not print out your paperwork. It does get emailed to you, and you can swing by the office to get a hard copy during office hours. Regarding the access hours, we did post that our access hours were changing to be 6 AM to 10 PM for security reasons. We apologize that you needed 24 hours access but this facility does not offer that.

Great

Great customer service..........

Storage of America - Shiloh Springs Rd

Danny

Jun. 16, 2022

Price - 3/5

Paperwork - 3/5

Service - 5/5

Cleanliness - 5/5

Manager's Response

Jul. 15, 2022

Dear Danny, thank you very much for the great review. We appreciate your business and want to remind you of our awesome referral program. For every person that you refer to Storage Of America that signs a lease and pays one full month's rent, we will give you a $100 Amazon Gift Card with no strings attached! Thank you once again for the review and remember we love referrals!

I liked....excellent attention.

I liked this place. Very clean and safe. I was able to park my car very close to the assignated lot.

Storage of America - Shiloh Springs Rd

Freya Aragundy

Apr. 13, 2022

Price - 3/5

Paperwork - 3/5

Service - 3/5

Cleanliness - 3/5

Manager's Response

Jul. 19, 2022

Dear Freya Aragundy, thank you very much for the great review. We try to keep our facilities as clean and secure as possible. We appreciate your business and want to remind you of our awesome referral program. For every person that you refer to Storage Of America that signs a lease and pays one full month's rent, we will give you a $100 Amazon Gift Card with no strings attached! Thank you once again for the review and remember we love referrals!