Mini Storage Depot - Oak Ridge

I had my possesions stored there for 2 years. I called to let them know I would be clearing it out Feb 3. I was told they do not pro rate so I have to pay for the whole month.I was also told they require a 30 day notice prior to vacating. I was not told this when I rented. Avoid this place like you would COVID!!

To say the staff here is unprofessional would be an understatement. I was in a situation and had to leave my trailer overnight and they not only immediately had it toad but use a tow company but I couldn't get ahold of for almost a month just to find out they auctioned off my trailer and all the contents. Not only are they very rude they also I have no compassion for anyone in a hard situation. I had offered to even pay as I had left my trailer very out of the way alleviated but they ignored all my emails and messages until it was too late for my belongings. Not even a week after that the gate was somehow damaged and has been for over a month so anybody that wants to convulse right in the place I even think I saw a homeless person or someone possibly squatting in a camper on the premises. Don't let the cleanliness and new facade after place for you it's ran by very impolite and unprofessional staff

I have had some experience with storage room hunting. Not only that but I have lived at a moving center with storage rooms as the spouse of the manager. I learned to compare the product and time the rental to your advantage(like NOT at the end of a month). So I did. There were storage rooms closer to me. Great product but I needed more options. The storage rooms were all booked for months so I looked elsewhere. I found this place online. Drove by checked out the place and was served by a great lady pitch hitting for management. My visit settled my decision but timing was not right. I had a hold placed and checked back with a tweaking of time of contract and size. Great price, my options covered, and the staff exemplary. This is a safe clean storage facility. And I had no problem with the staff at any time.