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Diamond Self Storage of Texas Cleveland - 201 North Washington Avenue

201 North Washington AvenueCleveland, TX 77327(512) 361-1686

2.5 out of 5 - based on 3 reviewsDiamond Self Storage of Texas Cleveland - 201 North Washington Avenue

About Diamond Self Storage of Texas Cleveland - 201 North Washington Avenue

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Available Units

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Not sure what you'll need? Need help determining what are right for you? We can help!
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5' x 10'Unit
  • Outdoor Access
  • 1st Floor
$65.00per month
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10' x 10'Unit
  • Climate Controlled
  • 1st Floor
  • Interior
1 left at$160.00per month
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10' x 15'Unit
  • Outdoor Access
  • 1st Floor
3 left at$146.00per month
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10' x 15'Unit
  • Climate Controlled
  • 1st Floor
  • Interior
3 left at$164.00per month
Customer Reviews of this Facility (3)
My manager Paloma did a great job
Miss Paloma was professional and courteous and outstanding in every way. She helped me with my lock as well

Diamond Self Storage of Texas Cleveland - 201 North Washington Avenue

Price - 3/5
Paperwork - 3/5
Service - 5/5
Cleanliness - 5/5
A severe rat infestation in both of my climate control units
We got 2 climate control storage units we leased from April 2021 until Jan 2022, a bit of a rodent infestation is putting it nicely…. My movers got sprayed by rats as they were trying to move my boxes and furniture out, there were holes in every single box, my movers were kind enough to literally open every single box to make sure there weren’t any live rats in them. They got into my clothing, upon arrival at my new house, I found dead rats in the boxes, they got into my pots and pans, ate holes through my clothing, dead rats in between my clothes, rat feces, urine and blood on my clothing and linen bags,…..absolutely disgusting. What should have been an easy move, was absolutely horrific, I have had to go through and comb through everything to make sure there isn’t any rat feces… I am just disgusted…. You don’t have a simple rodent problem.,,. This is an awful infestation…. And to top it off, the paper you have on your wall “Unit clean sheet “ was completely chewed up by the rats. Don’t store here unless you want to risk taking rats home…dead or alive. Oh and I called management….and never received a returned phone call. That says A LOT. I have many photos and videos to document this nasty problem.

Diamond Self Storage of Texas Cleveland - 201 North Washington Avenue

Price - 2/5
Paperwork - 3/5
Service - 1/5
Cleanliness - 1/5
Rodent infestation
I recently leased a storage unit from this facility. I chose a climate control unit to further protect my belongings and leased for six months. On arrival of unloading my unit, the movers & I immediately detected rodent feces. The smell alone was unbearable. Once we started unloading my unit we noticed the rodents had eaten through my sofa, gotten into secured boxes, destroying memorabilia and much more. We had to leave items that could not be salvaged and I ended up replacing many more, due to the smell on my belongings. I reached out by phone and sent two emails. This storage facility accepts ZERO fault. Therefore, my warning would be, if you have a unit here, check it out. If in one unit, then in many.

Diamond Self Storage of Texas Cleveland - 201 North Washington Avenue

Price - 3/5
Paperwork - 3/5
Service - 1/5
Cleanliness - 1/5
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