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Northwest Dallas Storage

2601 Willowbrook RoadDallas, TX 75220(512) 361-1686

1 out of 5 - based on 3 reviews

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Facility Amenities

Access

Electronic gate access
Handcarts available

Administration

Admin fee: $20.00
Accepts mail/packages for tenants

Property Coverage

Insurance required
Insurance available
Homeowners/Renters insurance accepted

Billing

Email billing available
Rent due on 1st of each month
Auto-pay available
Credit cards accepted: Visa, Mastercard

Other

Paperwork can be done remotely

Office Hours

Sun	9:00 am - 9:00 pm
Mon	8:00 am - 8:00 pm
Tue	8:00 am - 8:00 pm
Wed	8:00 am - 8:00 pm
Thu	8:00 am - 8:00 pm
Fri	8:00 am - 8:00 pm
Sat	9:00 am - 6:00 pm

Access Hours

Sun	6:00 am - 10:00 pm
Mon	6:00 am - 10:00 pm
Tue	6:00 am - 10:00 pm
Wed	6:00 am - 10:00 pm
Thu	6:00 am - 10:00 pm
Fri	6:00 am - 10:00 pm
Sat	6:00 am - 10:00 pm

How it Works

1. Select your unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

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Available Units

Not sure what you'll need? Need help determining what are right for you? We can help!

5' x 10'Unit

Drive Up Access
Outdoor Access
1st Floor

$82.00per month

5' x 12'Unit

Drive Up Access
Outdoor Access
1st Floor

1 left at$75.00per month

10' x 10'Unit

Drive Up Access
Outdoor Access
1st Floor

$100.00per month

10' x 12'Unit

Drive Up Access
Outdoor Access
1st Floor

$120.00per month

10' x 15'Unit

Drive Up Access
Outdoor Access
1st Floor

$130.00per month

10' x 20'Unit

Drive Up Access
Outdoor Access
1st Floor

$200.00per month

Customer Reviews of this Facility (3)

The service is horrible

I would not recommend this place to anyone,ever!

Northwest Dallas Storage

Marcus Thomas

Jul. 31, 2022

Price - 4/5

Paperwork - 3/5

Service - 1/5

Cleanliness - 1/5

I would not recommend this place

My code does not work for the gate, no one picks up on the weekends, my light doesnât work in my unit and people live in some of the units!

Northwest Dallas Storage

Marcus

Jul. 25, 2022

Price - 4/5

Paperwork - 3/5

Service - 1/5

Cleanliness - 1/5

Dysfunctional

Very dysfunctional. When you arrive you have to call a number to register. I was on the phone for over 40 min. A new reservation has to be created for me. After 40 min. I was given a generated code. The code did not work. I had to call back and had to speak with someone new who wanted all of my information again. I was given a temporary code for access. The code originally given also did not work for my unit. The unit was in the very back and the light did not work. There was trash everywhere. I asked to be moved to a closer safer unit. The wall in the new unit was tilted and the pavement is all cracked up.

Northwest Dallas Storage

DB

Jul. 16, 2022

Price - 2/5

Paperwork - 1/5

Service - 2/5

Cleanliness - 1/5