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Fairfield Self Storage - Virginia Beach - 752 Lord Dunmore Dr

752 Lord Dunmore DrVirginia Beach, VA 23464(512) 361-1686

4.5 out of 5 - based on 8 reviewsFairfield Self Storage - Virginia Beach - 752 Lord Dunmore Dr

About Fairfield Self Storage - Virginia Beach - 752 Lord Dunmore Dr

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Customer Reviews of this Facility (8)
OLD and DIRTY
We've been renting a unit here for better part of 14yrs and at first it was worth staying when wall that was "just" peeling paint started to literally break down (see "Efflorescence")and fall all over our things- always a film of sand/dust/dirt/minerals esp salt etc. concrete over ALL of our things-and enough to sweep up on floor and flat surfaces-makeshift table- and have to literally bring stuff to clean a tote or box before putting it in our car or bringing in the house! It's rather disgusting but we had shelves completely custom built and would be a LOT to move/disassemble just to move to a 'diff. unit' which was all that was offered, as they ARE aware of this! (did eventually change out rotten seal at base of door a couple yrs ago, though all that did was keep it in, and prevent leaves adding to the mess-but manager at that time complained about "having to stand there" while it was installed and how long it was! It's just an old place trying to be/stay relevant but they are expecting their "OLD" clients to pay same as new "fixed up" unit clients with multiple rate increases in last 1.5yrs or more..though looking at their prices here-not on sale, it's $14 less for our 10X10 unit! That's messed up- thanks for staying and paying EVERY bill on time- but we'll not afford you ANY courtesy for that. Hound you to buy their insurance- your homeowners covers content but have to keep providing proof. OTHERWISE, it's convenient to park right outside your unit, though beware- as other storage places are too, it's VERY tight with turns when you have a trailer or bigger truck!! They must allow people to leave RVs, trailers, etc. parked along the fence line- doesn't help the issue of turns...Just know your first contact may not be how you'll be treated months and years from now if you stay...;-)

Fairfield Self Storage - Virginia Beach - 752 Lord Dunmore Dr

Price - 2/5
Paperwork - 1/5
Service - 1/5
Cleanliness - 1/5
Great service
Ginnie was very helpful. Checking in was fast and professional.

Fairfield Self Storage - Virginia Beach - 752 Lord Dunmore Dr

Price - 3/5
Paperwork - 3/5
Service - 3/5
Cleanliness - 3/5
Very clean and friendly environment
My brother is moving but out of state currently so I had to find a place to put his things in storage. Mrs. Ginnie was ABSOLUTELY amazing! She showed me the unit before purchasing so I could make sure I got the right one, she told me what to expect going forward and she also made all of the paperwork really easy to understand. I will definitely go here for any future storage needs, without question! She also (literally) saved my life!

Fairfield Self Storage - Virginia Beach - 752 Lord Dunmore Dr

Price - 5/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 5/5
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