Extra Space Storage - 1826 - Portland - NW 22nd Ave

Needed storage for daughter’s dorm room stuff and was directed here. After making reservation, they reached out to me to discuss their policies, their facilities and answer any questions I may have. My arrival was delayed a day and they were very flexible in moving my reservation. Upon my first arrival, needed to handle all paperwork via phone and email due to Covid-19. But it was all handled quickly and efficiently; 15 minutes from start to opening the door of my storage unit. Only negative for me is its location. Near downtown, which may be great for others, is not close to daughter’s school. But that’s my issue and doesn’t reflect on the facilities or the great employees.

The signup process was very streamlined and the front office staff so friendly and helpful. The building is brand new and ultra clean. The location, although not my first choice, ended up being very convenient and easy to access. Saturdays are very busy days with renters moving in and moving out. Dollies are hard to acquire. You have to pounce quickly on the renters who are finishing up using them. Pretty difficult to move big sized items like dining hutches and couches. Dollies are not wide enough to fit these items on, so have helpers with muscles with you! But overall a great experience and I'd give them 4.5 out of 5.

Very new...nice place for our stuff