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Self Storage Plus - Martinsburg

24 Virginia Avenue ExtMartinsburg, WV 25401(512) 361-1686

4 out of 5 - based on 4 reviewsSelf Storage Plus - Martinsburg

About Self Storage Plus - Martinsburg


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Customer Reviews of this Facility (4)
outstanding service
Carla unsold me and rightly so. She cleaned the storage space that had just come available and got me settled very quickly. She has outstanding customer service.

Self Storage Plus - Martinsburg

Price - 3/5
Paperwork - 3/5
Service - 5/5
Cleanliness - 5/5
Dave helped us alot
when we even had to change sizes...he helped us keep the same code.. It was very smooth and great place.

Self Storage Plus - Martinsburg

Price - 4/5
Paperwork - 4/5
Service - 4/5
Cleanliness - 4/5
Horrible Customer Service
I had rented a unit here in the past and was extremely happy. However, I called to inquired about unit. I spoke with Tami. She was rude and abrasive. She would not or could not answer my direct questions regarding price. When I asked to speak to a manager or another associate she told he there was no one else I could speak with. Before writing this review, I called back (with a hope of getting service as I don't like writing bad reviews). The next person I spoke with was pleasant and answered all my questions.

Self Storage Plus - Martinsburg

Price - 3/5
Paperwork - 3/5
Service - 3/5
Cleanliness - 3/5
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