Public Storage - Dallas - 5342 E Mockingbird Lane

The staff was friendly, knowledgeable and helpful. The facility is large with a variety of options in sizes of units, climate controlled and not climate controlled. It seems secure with gates and codes, if somewhat dark - this was during the day. I have not been there after dark. The lights inside are not on motion sensor so you have to switch them on as you go down the aisle with all your stuff. The individual units are also dark with no outlets for shop lights making it hard to do any onsite organization. The lock that I have used before did not fit the hole on the door of my unit so I had to purchase a lock onsite at a somewhat exorbitant rate.

Everything was great about the experience (the initial online set up, the folks in the office, and the space itself). However, we were not sure if our homeowner's policy provided coverage, and couldn't call our insurance company as it was Sunday, so we signed up for the Public Storage insurance. When we confirmed on Monday that we do have that coverage, I had to drive back to the location to sign the iPad declining coverage. That was a huge inconvenience. You guys should make it so that this can be done online.

A little surprised by the largest storage company. For me it was cheaper, no contract (I only need it for 2 months). Service and sign up was really fast and easy. The folks and facility were great.