These guys were so helpful and had such a great customer service.. really tended to our needs and gave us a good spot convenient for us.. feels so safe and secure we feel great knowing our belongings are well looked after.. thank you for everything!Full Review
Clean and love having my boat under cover. Very well lit at night!Full Review
I was very concerned about security, and the cameras, codes for each area, and the unusual lock provide great peace of mind! I also wanted climate control for the summer heat, and since it was about 97' outside, the cold/cool air was refreshing as well as reassuring! The floors were shiny from being buffed, and there wasn't a single piece of , well, anything on the floors! The carts provided were a very manageable and SO appreciated!!! The staff was amazing, both in the office & the lady who drove the truck over for us to use for the move in (& for no charge, too!!). I would rate this a 10 out of 10!!Full Review
Staff was awesome and courteous. I was able to get in and get out quickly so that I could move my stuff to storage. The free moving van was a nice touch. Best prices compared to the others in the area.Full Review
Had the largest size that I needed. service was good. place is clean. Price? A bit high. Insurance is expensive for the amount you get but I will have to show them I have home owners to get it taken off my bill.Full Review
Prior to renting with Price Self Storage I read many reviews. Of course no one can disagree Ashlie is wonderful in customer service. And as I seen during my visit in the office with customer care and going the extra mile. My own experience was positive.
But as one reviewer said in a more negative review it's about more than customer service. Many complaints where about the gate hours and rent increase. From my experience with prior storage rentals both are part of every storage location. 1) to secure the property and their commitment that are valuables are secured and 2) just like apartment/home rentals - rental price increases.
What Price Self Storage offers that no other place does is the honesty of what you their value customer can expect from them. Not only is this information (gate hours and rent increase) verbally informed to you but it is in their lease agreement. Prices increase every x amount of months and the gates are available for access during these hours and closed during major holidays. I was surprised to hear no access during major holidays but I can respect it since I will refer back to their commitment of security.
Only thing I can think of that I read in the review but was not verbally informed to me was that a fee is charged if you stay a minute over gate access hours. However I did not thoroughly read the leasing agreement so it might have mentioned it.
As for a 4 star that is only because I don't rate anything over a 4.Full Review
Great facility, great staff, my only complaint is I went with this location because online it clearly states a senior discount of 10% which would have been extremely helpful for our budget, but they refused to honor it â¹ï¸ I wish they would take it off their website if they are t going to let people use it.Full Review
Reserved a storage unit for the following week. Manager called me, told me about the storage and confirmed my reservation on the same day she called. Went on the scheduled day and was told there was no more available units and my reservation was just a inquiry. No where on the sheet did it says such. Left and about 20 min later I got a call from the staff. Staff was great, but they need to let customers know reservations are just a inquiry.Full Review
Ir was an overall good experience. Clean an friendly staff.Full Review
This is my second time using this self storage. The have always been so great on getting me a great deal always very prompt with the paperwork also very friendly.Full Review
Everyone needs a storage unit for different reasons the person checking you and does not know that reason but she was still very friendly even though my mood wasn't the greatest very helpful in helping me understand all the terms and conditions and the rules she also show me around the property and explained all the different parts and sizes of the unit and help me find the right size for meFull Review
The first and second nites, there were no lites in my row and I injured myself when I stepped on some of my stuff because I couldn't see. The perimeter fence isn't very secure, it is in a bad area and the lock on one of my storage units was installed 1/4 to 1/2 inch from the edge of the cinder block and could easily be knocked off. The walls between the units are one piece of drywall think.Full Review
Everyone that I interacted with at the facility had been excellent in terms of customer service and help in general.Full Review
The online help to find a storage unit was excellent. It gave me the information to find the right storage facility and the going rates for each place. The one I picked contacted me immediately, gave me a very warm feeling of respect and courtesy. The processing was fast, easy, and affordable for what I needed.Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
10' x 20' Unit
Alarm, Available for Indoor Vehicle Storage, Drive Up Access
We needed some extra storage space for seasonal and bulky items. We were pleased to find a facility so close to home! More importantly, Rosemary and Mike provided EXCELLENT CUSTOMER SERVICE and made us feel very welcome and made our rental experience quick and easy. The property in general and the Office is clean and neat and easily assessible, as is the Unit we rented
THE UNIT MEETS OUR NEEDS!Full Review
We are students, who had to move to a much smaller place, and our storage place is large enough to keep things neat and quickly located. We need to keep many reference texts as well as our off season clothing and furniture that does not fit our current location. It is great to keep things in such a clean and secure place.Full Review
Even though it was 9 miles away from me, and I doubted about this place but now I'm happy with the service I received at the reception.Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
10' x 17.5' Unit
Available for Indoor Vehicle Storage, Drive Up Access