The super friendly staff helped me get a perfectly sized unit and a six month price special. This is easily one of the cleanest properties I've used.
I didn't like that i had to buy the lock from them, but it is a really good quality lock.Full Review
Carlos is amazing!!! His kindness, pleasant demeanor, and attentive nature helped my own cranky day mood turn around... That says so much!
Stephanie is very professional, and helpful, she is a real gem!
The two of them combined were warm welcoming, and have made me feel at home and very comfortable here.
Thanks again !!!
J. FittsFull Review
The move-in process was quick, but the weekend attendant never asked me if I needed a lock. Instead he just said, "Here, you'll need this." I thought you had to use their lock. Later looking at the receipt, I noticed the $15.99 charge. Once I arrived at my unit, we looked for a cart, which the website said is available. Not finding one, I called the office and was told that the website I was looking at was the main site, that not all locations have them and this one did not have them. I told him it most certainly did say that that location had carts, to which he said, "I'll tell my manager." This forced us to move a 16' foot moving truck into a middle interior unit one box at a time. The fact that the website said they had carts was the only reason I chose this facility. Also, the light fixtures in front of my unit and the one to the right had no light bulbs in them, making it very dark. Additionally, the facility was filled with dead bugs and a dead rat.
I went in to see the main manager the following Monday. He didn't care one bit. He didn't want to write my name and unit number down. He didn't offer me a refund on the lock I didn't need; he just said, "yeah, they do like to up sell the locks." He didn't want to look at the pictures of the light fixtures without light bulbs. And he blamed the lack of cleanliness on the weekend attendant being injured, as if it was a one day issue.
The moment I can get out of this unit, I will move out and not come back.Full Review
Everything I could have asked for and more. Quick, friendly, professional service. Thorough without taking too much time. Great rates, nice facilities. Will definitely recommend them to others.Full Review
We got a great deal on a storage unit, the process was very easy and the staff member we worked with was very friendly and helpful.Full Review
I Reserved a unit and got a call back offering to stay open late if need be. After arrival he was friendly and made sure I got everything I needed. Showed me my unit and swept out the leaves that blew in when he opened it. Asked and the place hadnât been vandalised or broken in to so felt safe in storing my belongings.Full Review
I called and and reserved a storage, they were there on time she showed me my unit and and everything was good to go. I like how friendly she was. I would recommend this storage to family and friends.Full Review