I needed a unit to rent, went online and searched via Uhaul's storage directory.. found Totem and I liked their pricing, reserved a unit via online, went in a they made it happen now i have a sweet storage unit. Easy peasy.Full Review
We rented a 5x5 in Jan, The staff were amazing! they have great competitive pricing and the security is perfect, they have live on sight staff that gives you an extra layer of protection. I would recommend this facility to anyone that is looking for a storage; they also have u haul rentals; we are planning to use one to move out our stuff next month:) Pricing all around cannot be beat for the area. Thank you to all the staff Totem;) Keep up the awesome service!Full Review
I thought the insurance is optional but nope. I don't really need insurance coz my stuff are not really valuable. I'm trying to save some money but then I had to take the insurance for $15 a month for the 5x5 space. Instead of me paying just $34, it totaled $49. So, nope I'm not really happy about that extra charge.Full Review
Helpful and friendly service at front desk. Getting a unit was fast and easy.Full Review
Eric provided great information about the facilitly. This facility is well lit and provided everything I needed. This is my first time using storage; he made it a comfortable action. Thanks.Full Review
5' x 5' Unit
Climate Controlled, Interior, Upstairs (Access via Elevator)
Plus 50% Off First 3 Months! Other charges may apply. *Valid for 5 months.
The free moving truck was just what I need to pack everything in for a quick easy moving!Full Review
I spoke to someone at the facility the day before I moved in. He said I could meet him there the next day at 3:00, or do the paperwork on-line and I could move in any time I wanted to the next day. I chose to do the paperwork online, got the gate combination and loaded up my car the next morning. I went to the facility to move in and there were orange cones across the driveway. They were tarring the driveway by the entrance. I parked my car on the road, went to the office (wearing a mask and gloves), the gentleman inside would not speak to me-he pointed to the phone number on the door. So, I called and asked how to use the gate code-I put the numbers in and the gate didn't open. He said "if you'd read your contract, you'd know you have to press star at the end". I asked him why he didn't mention the re-tarring when I spoke to him on the phone the night before and he said "I didn't know". No "sorry for the inconvenience". He said I could walk down to the door of my unit's building and get a flatbed for my boxes, but that I would have to walk back and forth. No problem, I thanked him for his help. I went down to the door with a couple of boxes-it was also key coded, so I couldn't get in. I looked at my contract and it said the manager would have to open the door for me the first time and give me the code. (I guess he didn't read the contract either). I called him again, no answer, so I left a message asking for help with the door. Luckily a woman, who turned out to be the property manager, was walking by, and gave me the code when I asked her if she knew what it was (I thought she was another customer.) She said the guy working had gone to lunch and was very nice and apologetic. I would never recommend this place to anyone.Full Review
I was as attentively listened to & this was not only felt but proven by the effort put forth to provide the most appropriate option all while reiterating my specific scenario. In addition when I contacted the facility the staff, especially Christina put a lot of time & effort into assisting me through an extremely difficult situation with the heart of compassion, grace and sincerity. In the midst of a chaotic & devastating trauma I found a reminder of the beauty still remaining within unexpected places & experiences that blessed me with true humility & gratitude. The effort of all 4 individuals I encountered was impactful in ways they may never fully know. Thank you.Full Review
There are multiple layers of security for this facility. It's easy, but you do have to remember to punch in your code!
For Covid-19, they wear masks, wipe things down, have plexiglass barriers, and they will always stay at least 6' away from you. I couldn't ask for more.Full Review
No 5' x 5' Units Available
5' x 10' Unit
2nd Floor, Heated, Interior, Roll Up Door
50% OFF your first month's rent! Plus a FREE high security lock!