Public Storage - Phoenix - 4725 N 43rd Ave

The customer service was amazing and East process and I felt like my items were going to be secure in that unit the cameras and everything were just on point easy to work with just an overall good experience and I would recommend it to many

My experience with public storage was informative and thoughtful. I am new with this process and the employees took the time to explain how everything works and suggested the best locks and insurance for my needs. I was even called ahead of time if I'd like to move my reservation up so I had a better chance at getting the right storage unit I needed. Overall, my experience with Public Storage is a pleasure.

We just rented a 10 x 10 unit last weekend. We attempted to make a delivery around 8PM last Sunday only to find a sign on the gate that it was broken, and would be locked at 6PM. Haven driven across town, that was extreme;y frustrating. There were others there as well wanting access, so I'm sure it impacted several people. I later heard it had been that way for a few days(and may still be). With hundreds of rental clients at your location, I would expect the facility to leave the gates open until 9PM as listed, and inconvenience (1) office person to lock them up at that time, in lieu of closing them at 6PM when the office closes and leaving the rental customer with the problem. I left a voicemail that night requesting a call back........never rec'd one. Disappointing service!