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Nova Storage - Lancaster

825 West Avenue L12Lancaster, CA 93534(512) 361-1686

3 out of 5 - based on 2 reviewsNova Storage - Lancaster
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10' x 10'Unit

25% off 6 Month's Rent!

  • Outdoor Access
  • 1st Floor
$119.00per month
Customer Reviews of this Facility (2)
Not worth what the price
My family has has had a storage here and we are leaving. The place is a dump. The storage spaces are dirty and unkept. Old building and raggedy doors. A HUGE RAT infestation. We had to move units twice and both times our items were gnawed through by rats. The office staff has changed,Too much too soon. Their internet is always down so making a payment in person is a gamble. There's other places down the Blvd more cleaner.

Nova Storage - Lancaster

Price - 2/5
Paperwork - 2/5
Service - 2/5
Cleanliness - 1/5

Manager's Response

Thank you for your feedback. I am sorry to hear you didn't have a great experience with us. We are working hard to make improvements to the facility. We have recently painted the buildings, are working on rehabing the roll up doors, and have an excellent pest control service. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at 818-365-9877 and ask for Felicia at your earliest convenience. We look forward to speaking with you and working towards earning back your business.
Great service extra friendly
Great service extra friendly easy move in

Nova Storage - Lancaster

Price - 4/5
Paperwork - 4/5
Service - 5/5
Cleanliness - 1/5
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