only thing is cant use wheeled carts after they close.Full Review
This location is wonderful! There's a professional atmosphere and Martin was nice and informative! He answered all my questions and the process was quick! I highly recommend this location to anyone looking to get a storage unit!Full Review
Prior to renting with Price Self Storage I read many reviews. Of course no one can disagree Ashlie is wonderful in customer service. And as I seen during my visit in the office with customer care and going the extra mile. My own experience was positive.
But as one reviewer said in a more negative review it's about more than customer service. Many complaints where about the gate hours and rent increase. From my experience with prior storage rentals both are part of every storage location. 1) to secure the property and their commitment that are valuables are secured and 2) just like apartment/home rentals - rental price increases.
What Price Self Storage offers that no other place does is the honesty of what you their value customer can expect from them. Not only is this information (gate hours and rent increase) verbally informed to you but it is in their lease agreement. Prices increase every x amount of months and the gates are available for access during these hours and closed during major holidays. I was surprised to hear no access during major holidays but I can respect it since I will refer back to their commitment of security.
Only thing I can think of that I read in the review but was not verbally informed to me was that a fee is charged if you stay a minute over gate access hours. However I did not thoroughly read the leasing agreement so it might have mentioned it.
As for a 4 star that is only because I don't rate anything over a 4.Full Review
5' x 5' Unit
Climate Controlled, Interior, Swing Door, Upstairs (Access via Elevator)
I was very concerned about security, and the cameras, codes for each area, and the unusual lock provide great peace of mind! I also wanted climate control for the summer heat, and since it was about 97' outside, the cold/cool air was refreshing as well as reassuring! The floors were shiny from being buffed, and there wasn't a single piece of , well, anything on the floors! The carts provided were a very manageable and SO appreciated!!! The staff was amazing, both in the office & the lady who drove the truck over for us to use for the move in (& for no charge, too!!). I would rate this a 10 out of 10!!Full Review
5' x 5' Unit
Climate Controlled, Interior, Roll Up Door, Upstairs (Access via Elevator)
The manager Jerry was extremely helpful and answered all of my questions politely and accurately. The facility is open for moving 6am-10pm and there is a gate wi 25th a specific code for each person. I also got a great discount with the first month free! Good value and good service!Full Review
i got a good pierce of the 10x10 storage and the customer service is goodFull Review
No 5' x 5' Units Available
No 5' x 10' Units Available
5' x 10' Unit
Climate Controlled, Interior, Upstairs (Access via Lift)
The staff was knowledgeable and very willing to show me available units. They held my reservation as I had to leave and come back. I appreciated their friendliness and their patience not being pushy. They explained that the rent would be due the beginning of the next month again rather than one month from the date I rented it.Full Review
Reserving online was easy. Coming in to complete transaction with staff was less easy. The staff was great, but some of the fees and rules were unnecessary. Now actually using the facility is average at best. The facility is short-staffed, so when I came to the office to return the cart key, I was waiting with three other customers because the only person at work had left the office to show a locker to another customer. I find it inappropriate to leave a woman alone to deal with the public, especially in the evening. It would be nice if the magnet meant to hold open the door on the path to my locker worked. Again, the staff is great.Full Review
This facility is very clean and is in a safe area of town. This is my second year using a rental unit. I find the staff is always very nice and responsive to my questions or concerns and always available to open the unit.Full Review
This facility is clean, safe and convenient. Staff is friendly, win win!Full Review
This storage place is free of clutter, no garbage cans in sight that way, no one would leave their trash behind. The staff were very helpful and patient. And it's closer than I thought it would be from my home.Full Review