U-Stor-It West Covina

Jenna and George are super helpful and treat you like family. You can tell they care! The facility is very clean, newly built, and very secure. I love that the facility is all indoors so you know its extra safe. Even though the elevator was broken during my move they offered dollies and carts, accommodated as best as they could under the circumstances. Pricing was fairly cheap compared to other facilities, but its the convenience of being next to the 10 fwy that makes this a great location. Highly recommend!

Staff is nice and friendly facility is very clean Good pricing not too far from me Nice location too Easy and convenient Looks very secure. Looking forward to staying with this facility fir awhile

Rented a 5x10 as advertised online and on contract,knowing my storage unit size.. I decided to pre order 5 metal hevy duty shelves with (specific measurements) that would go all arround the walls of my unit to maximize space. Turns out the day I was moving in with all my stuff.. I found out that the unit is not a True 5x10 it was shorter approximately 7"in length and 6"width for wich i got very upset because i instantly knew that those shelfs wouldn't fit properly! like they were supposed to for the measurements, uhhhh "lesson learned..dont trust advertising and take a measuring tape with you" anyway so I talked to the manager of the site,explained the situation and righteously asked to be switched to another unit 5x10 with (TRUE) measurements like my contact said because i didn't want to be compromising in size, for wich he told me ((I we're sorry. Not a problem we will switch u just give us a few days to measure and find u another 5 x10 that have true measurements)) they didn't even call me, I had to follow up and when I did, the resolution was : Unfortunately Sr. All our units are going to be "APPROXIMATE" so I told them that that was an inconvenience because I was there with all my stuff, time lost and so that they shouldn't be advertising units with sizes and not letting you know that they all are "APPROXIMATE" until you find out yourself and have paid them. Long story short either the engineers didn't know how to count "or" this was obviously a plan to get more units out of the expense of your space.