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U-Stor-It West Covina

1388 East Garvey Avenue SouthWest Covina, CA 91790(512) 361-1686

3 out of 5 - based on 1 reviewsU-Stor-It West Covina
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10' x 10'Unit
  • Climate Controlled
  • Interior
$239.00per month
Customer Reviews of this Facility (1)
Price was low. Unfortunately I can't recommend because of my experience.
Rented a 5x10 as advertised online and on contract,knowing my storage unit size.. I decided to pre order 5 metal hevy duty shelves with (specific measurements) that would go all arround the walls of my unit to maximize space. Turns out the day I was moving in with all my stuff.. I found out that the unit is not a True 5x10 it was shorter approximately 7"in length and 6"width for wich i got very upset because i instantly knew that those shelfs wouldn't fit properly! like they were supposed to for the measurements, uhhhh "lesson learned..dont trust advertising and take a measuring tape with you" anyway so I talked to the manager of the site,explained the situation and righteously asked to be switched to another unit 5x10 with (TRUE) measurements like my contact said because i didn't want to be compromising in size, for wich he told me ((I we're sorry. Not a problem we will switch u just give us a few days to measure and find u another 5 x10 that have true measurements)) they didn't even call me, I had to follow up and when I did, the resolution was : Unfortunately Sr. All our units are going to be "APPROXIMATE" so I told them that that was an inconvenience because I was there with all my stuff, time lost and so that they shouldn't be advertising units with sizes and not letting you know that they all are "APPROXIMATE" until you find out yourself and have paid them. Long story short either the engineers didn't know how to count "or" this was obviously a plan to get more units out of the expense of your space.

U-Stor-It West Covina

Price - 3/5
Paperwork - 3/5
Service - 4/5
Cleanliness - 5/5
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