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Public Storage - Golden - 850 Simms Street

850 Simms StreetGolden, CO 80401(512) 361-1686

4.5 out of 5 - based on 19 reviewsPublic Storage - Golden - 850 Simms Street
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Customer Reviews of this Facility (19)
Terrific service!
The on site manager John was fantastic help and he went out of his way to accommodate our needs. I will recommend this PS to anyone who asks!

Public Storage - Golden - 850 Simms Street

Horrible management
It was a cold day today and breezy so i had the door 2/3 of the way closed. I had been there 5 minutes to drop off some items and inventory some of the items in my storage. The manager approached and was very rude demanding that the door be open all the way. He then accused me of just hanging out. I had just arrived therefore i could not be hanging out. Because he was so rude and accusing, i asked him where in my contdact sid it state I had to keep the door open all the way. He stated that he requires it. He then calls the district manager who says the door has to be at least 2/3 of the way open... so which is it? All the way open or 2/3? As I am leaving, he proceeds to threatens to lock me out of my unit and then tells me I can only be there during office hours. I just recently moved in and he has no complaints and no reason to have such hostility towards me. I work in construction and keep my tools in that storage and for the most part, the only times I can be there are outside of office hours. So public storage no longer firs my needs. I also have several friends and family members that i will be telling this too and they will also leave.

Public Storage - Golden - 850 Simms Street

John was fantastic at explaining in...
John was fantastic at explaining in detail

Public Storage - Golden - 850 Simms Street

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