CubeSmart Self Storage - Denver - 1733 S Wadsworth Blvd

I'm only gonna be in the facility for a few weeks, but overall I'm happy.

The price of the unit rented is fair. The time spent on paperwork was roughly 20 minutes. I was encouraged not to fully read everything presented as this would have taken much longer per our rental representative. Security seemed to be adequate. The customer service could have been friendlier but was by no means rude. I do have a problem with the way a lock for the unit was handled.. beware.... When all the paperwork is done and the rental person goes to get you a lock from their supply.......question this before the paperwork is put in an envelope. After the new lock was taken out of its' packing...I asked if that was part of the admin fee of $22.00...The answer was that it was "included". And yes it was!....on my bill! So my bill had 1/2 month rental because of the online discount, the rental insurance which is required to cover your own belongings and the lock for $13.99! We did have our own lock we planned to use....not purchase a new one....we were not given a choice and after the fact discovered we indeed paid for a lock!

I have another storage unit, farther from my house, so when I found a decent deal on a bigger unit, I jumped at it. The team was friendly, helpful and made me feel like I was valued. I wish more of the paperwork could have been handled beforehand -e.g. filled out online, or printed/filled out at home to make that process faster. I would love to pay online every month, but there is a fee to do that, which feels a little behind the times to me. Overall, the place is what I need and the customer service was great!