Guardian Storage - Superior

So I needed the office to call me back at 1130 today and didn't get a call back. Anna working there just essentially told me, tough luck in her email. The Manager, Melissa was made aware and didn't fix the matter. So I'm left to just leave the review.

PROCESS: it was very easy to understand the product options from the website, then easy to reserve a unit WITHOUT having to give a credit card, then quick followup phone call came in, then straightforward phone call with service person answering a couple questions, then all the lease paperwork was done in a few minutes online, including online signatures, then quick followup with detailed instructions for moving in ... that whole sequence took maybe 20 minutes, including back and forth sending of links via email. So, a very good purchase and signup process. PRODUCT: it's a storage unit, so not something that's very complicated, but everything you'd want was available ... easy custom code to access the property, new buildings and very clean interior hallways and inside of unit, and there were handtrucks available to help move items from car to storage space, and a simple/basic lock to secure the space. ... I'd recommend Guardian to other people.

I was able to reserve the storage unit of my choosing. After reserving the unit on-line I instantly received a personal telephone call from Guardian staff, confirming my reservations and providing with other details which made the reservation solid. Additionally, I went on-line on the Guardian web site and provided, in advance, additional information which would enable me to have a quicker check-in when I arrived at the Guardian storage site. Staff was friendly and helpful.