Public Storage - Coral Springs - 6000 Coral Ridge Dr

I walked into what used to be a different company, into a location that I was familiar and always did business with. I hesitated but did not have the time to look for another company as I was catching an international flight the next morning very early. But immediately as I walked in I met Cindy from the Coral Springs location on Coral Ridge, she was with a couple of other customers but greeted me courteously. As I waited I prepared my notes for travel and made a couple of phone calls. She was cheerful and extremely charming while performing her work. I felt very comfortable with having had stayed. When it was my turn she was just as accommodating and relatable to me, as she showed me my unit and I explained I would be out of the country for a few months, she made me feel comfortable that things would be safe and hassle free as I was away. And surely it has been so. I am very assured that they have looked well after my things. I have made online payments. If I had any concern which I did in regards to other people, I addressed it by email and it was resolved well and above and beyond. I am very pleased for the service I have received, and most of all the care for my things and my own personal concerns as would a family. Thank you, and a big thank you to Cindy for a job done with care and superiority!

There are a few issues that concern me. The storage units themselves- at least the one I have, has no water guard on the bottom of the door. The hallway it is located in, is very warm. I feel the heat rising as I walk down the corridor to my unit. ....It's basically a clean facility, however there are always leaks from the roof, and puddles on the floors. I am extremely concerned with water leaks. They patch some- they get more....I have asked for a water guard for the bottom of the unit door- and nothing has been done,

From the minute we stepped through the doors of the site on Coral Ridge Drive, we were made to feel welcome. The advice and guidance shared by the agent was educational and valued by us, as novices to this system. This experience will encourage us to return for services when needed..