Public Storage - Kissimmee - 951 S John Young Pkwy

Public Storage This is the second time that I have rented with Public Storage, I have found the staff to be very helpful at both locations and think that this storage is resonably priced. Plus, it gives a break to someone who is moving by renting the first month for only $1.00....can't beat that. The property is clean, and available as early as 6am.

The actual check in process wasn't bad, but making an appointment certainly didn't seem to speed the process along whatsoever. Not only that, when I got there the gates were wide open because "management was coming to inspect the place and they needed to have access"???? So, I did not get any chance to try out my gate code. When I went this morning to make sure the keys I had made for the lock I was required to buy from this place worked, I followed two other customers into the gated "secure" area. Some security! Then, when I went to leave, my gate code would NOT open the gate. I called my hubby at home to make sure that they had written it down correctly (I had to set up a new account on PS to see my code, even though I already have an account at another location) and the code was allegedly correct. I was not pleased to be locked into the gated area at 7 am. I was on the phone with the Sanford FL police department when someone else pulled up to get into the gated area (luckily) so I was only "stuck" inside for about 15 min. But that was a HUGE inconvenience. When I called this morning, the first time I was hung up on and then the chick in training is calling the DM to find out what is going on. I want to speak with the DM too.

My experience started out not so good, as their computers were down for several days when I was first trying to rent a unit , but the girls were very apologetic and helpful and got it all worked out for me.I thank them much and will give them my business from now on!!!