Simply Self Storage - 1835 E Olive Road - Pensacola

Online reservation was a great and painless as i hate talking to people on the phone. Ladies at the front desk were nice and polite while explaining that my unit was next to the elevator that was out of service currently. The only negative situation that I have to say is don't buy a lock and think you can return it even if it hasn't been opened. They don't do returns. The big wigs at corporate should rethink this. Other than that my unit had a lot of dirt in it and the lock itself on the door is kind of messed up so you have to play with it for a minute just to get it to go in place to put a lock on it.

The facilities are secure and clean. The value is very good, certainly competitive rates. The staff is very helpful as well. The only thing I could mention to improve on is that I tried a couple times to check in in person, and found the hours were not always accurate for the office. After a couple calls, someone was able to check me in over the phone which was a very simple process, but if that was given to me up front as an option that would have been helpful. But now knowing that is an option, I'd highly recommend this place.

The ladies were very friendly, respectful and helpful.