Public Storage - South Daytona - 2450 S Nova Road

Today I got a call saying I was delinquent on payment for my locker. I rented a small locker on May 18. I was charged $1 for the first month because of a "special promotion" . We are selling our condo and had to de clutter. During my interaction we discussed that I would be on vacation until July 4, so at that time I paid for 2 months. I was excited, what a deal. Today, I got a call saying I was behind on my rent. Two women called, I was asleep ( my fault for leaving the phone vibration mode on) as I worked in the ED until 7AM. The conclusion was that I was behind on my payment, that I did not pay ahead and I would be charged a late fee. I am so disappointed, I liked the cleanliness of the unit and convenience, but after I update payment tomorrow morning after I work again tonight, I will move my stuff. You see I paid cash and in my haste of moving and going on vacation I misplaced my paperwork. I am convinced something shady is going on or at minimum incompetent and I feel taken advantage of. I plan on rating this location unfavorably on line. Thank you for the opportunity to share my concerns. Sincerely, Lisa Laughlin

Deb was very professional and helpful for my needs. I would recommend your facility to anyone. Thank you.

good honest people