Jack was great, he even offered us a very much needed bottle of water.Full Review
Very clean, very organized. . The manager was very thorough, and helpful. He seemed in deep thought, maybe agitated with something or everything, to be honest. But he wasn't rude, his customer service was great. I didn't like the fact that i reserved a unit online 2 days prior and i didnt get to follow up the day before, so i reachuled my reservation (with the price discount still locked in) and i made it the day of my reservation but he told me that it wasn't that price anymore, even though I had the emailed pulled up amd showed him that it said I was supposed to get the unit that price. (Whats point in reservations and email.? Go figure right.?) . . .
I was pushed for time, and totally not his fault but the fact i was trying to save money, and just had to spend more . . . That part pokes at me, because he didnt even try to see why it was like that or if he could fix it. . .
But other thqn that, A1 and very clean and seemed secure.. . I'd definitely store there again.Full Review
Cheryl was a huge help and absolutely delightful. She walked me through every step of the process and spent a little extra time with me answering questions. She has a great personality & was pleasant to talk with. Iâm looking forward to having my âhouse overflowâ with this company.Full Review
We were in a bind having to move a family member but waiting on his medical insurance company to tell us where and when. Storage Mart was able to help us out in a pinch until we had the go ahead from the insurance company. Thank you for your help and understanding in this emotional roller coaster that we've been on!Full Review